Every Voice New Hire Ambassador - Bilingual Swahili/Kinyarwanda (1st Shift)

At GE Appliances, a Haier company, we come together to make good things, for life. As the fastest-growing appliance company in the U.

S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.

We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities : , , and .

Interested in joining us on our journey?

This role is crucial for ensuring a smooth onboarding experience for new hires at GE Appliances. Bilingual Ambassadors will be the primary support system for their assigned group, assisting with all aspects of their transition and ensuring their success.

The ideal candidate will be a highly motivated, service-oriented individual with extensive GE Appliances Production experience and a strong commitment to continuous learning.

Position

Every Voice New Hire Ambassador - Bilingual Swahili / Kinyarwanda (1st Shift)

Location

USA, Louisville, KY

How You'll Create Possibilities

Key Responsibilities :

• Onboarding & Orientation : Be the primary point of contact for new production employees, attending orientation, teaching I-9 / Onboarding modules, conducting plant tours, and providing your contact information for follow-up.
• Daily Check-ins & Support : Meet new hires on their first day, follow-up with those who are absent, gather feedback, and ensure proper placement and training.
• Troubleshooting & Resolution : Assist with timecard approvals, answer questions, and escalate issues to appropriate personnel.
• Feedback & Improvement : Administer on-the-spot surveys, gather feedback from new hires and employees, and report findings to plant leaders and HR.
• Continuous Learning & Adaptability : Stay informed about resources and procedures, actively use technology like GEA Connect, and be open to learning new things.
• Professionalism & Engagement : Engage with employees at all levels, handle challenging situations with professionalism, and utilize appropriate processes and resources.

Qualifications :

• Bilingual Proficiency : Must be fluent in both Swahili / Kinyarwanda and English .
• Previous experience in translation
• Production Role Experience : Completion of at least 2 production roles is strongly preferred.
• Service-Oriented Mindset : Possess a strong desire to assist others, demonstrate a helpful attitude, and effectively guide employees to resolve issues.
• Active Listening & Openness : Exhibit strong listening skills, be open to different viewpoints, and actively seek solutions.
• Technology Proficiency : Willing to learn and adapt to new technologies, advanced Excel proficiency, expertise in Microsoft tools and in house tools / technology such as GEConnect.
• Professionalism & Communication : Demonstrate professionalism in handling challenging situations and effectively communicate with employees at all levels.
• Exceptional written and verbal communication skills, including translation, interpretation, and email communication. Experience in interpreting for meetings, phone calls, and / or documents is a plus.

What You'll Bring to Our Team

Why join our team?

• Competitive Pay : Earn an hourly rate of $25 / h with an extra 10% for 2nd or 3rd shift (paid weekly)
• Comprehensive Benefits : Medical, dental, and vision coverage starting on day one.
• Career Development : Access to tuition reimbursement and ongoing career growth opportunities.
• Time Off : Enjoy paid vacation, holidays, and personal time. And much more!

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances.

We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation.

We know our differences are our greatest strength.The very best innovations across every function of a company come from diverse teams.

Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day.

Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve.

We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals.

When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S