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Technical Customer Success Manager

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for a Technical Customer Success Manager in the United States - Remote.Key Responsibilities : Become a subject matter expert on customer support topicsOwn a book of business of customers, ensuring their success and trust in products and servicesFacilitate and monitor EDI Feeds with new customers and their BenAdmin and / or Payroll providersRequired Qualifications : 2+ years of client facing experienceExperience working with cross-functional teamsBasic understanding of EDI Feeds, SFTP, and API'sFamiliarity with Salesforce CRMExperience using Jira

16 days ago
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