Maintenance & Facilities Manager

Job Description

Job Description

KREWE is an independent high-fashion eyewear company inspired by the creativity and spirit of New Orleans, our hometown. Since launching in 2013 the brand has continued to grow and evolve with an extensive offering of unique, hand-crafted sun and optical frames designed in New Orleans and crafted with the utmost attention to detail.

In addition to brick & mortar locations, Tiny House concept stores, and a robust ecommerce business the brand is also available at many notable independent and major retailers such as Bloomingdales, Neiman Marcus, Nordstrom, and Shopbop.

KREWE’s unique approach to eyewear has created a cult-following amongst consumers and influencers alike. Our frames have appeared in publications from GQ to VOGUE and on celebrities such as Beyonce, Gigi Hadid, Meghan Markle, Carrie Underwood, Hailey Bieber, Zayne Malik, Scott Disick, Adam Huber, among others.

As the business grows, we are seeking smart, creative, and experienced individuals to join our talented team! Key attributes and qualities we are looking for in candidates for all open roles include an entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team-oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.

The Role :

We are seeking a skilled and dedicated Maintenance & Facilities Manager with a keen eye for design and high visual standards.

This role is essential to ensuring the upkeep, maintenance, and aesthetic quality of our 15 remote retail store locations and 2 corporate headquarters and warehouses.

The ideal candidate will combine technical expertise with a strong sense of style and design to create inviting and visually appealing spaces that reflect our brand identity.

Based in New Orleans with regular travel to retail store locations and corporate headquarters in New York.

Key Responsibilities :

• Oversee the maintenance and repair of all facilities, improving the efficiency and effectiveness of maintenance operations, including 15 retail store locations and 2 corporate headquarters and warehouses.
• Develop and implement a comprehensive and annualized maintenance schedule to ensure all facilities are in optimal condition.
• Conduct regular site inspections to identify and address maintenance needs, ensuring compliance with safety and quality standards.
• Manage a team of external vendors and contractors, providing clear direction and support.
• Manage all inbound maintenance requests and projects, providing deadlines with project plans for clear communication to upper management and stakeholders for visibility.
• Coordinate and supervise renovation and refurbishment projects, ensuring they are completed on time, within budget, and to the highest design standards.
• Collaborate with the expansion and design team to ensure facilities meet brand aesthetic and visual standards.
• Develop and manage the facilities maintenance budget, tracking expenses and optimizing cost efficiency.
• Ensure compliance with all relevant health and safety regulations and company policies.
• Identify opportunities for process optimization and efficiency gains in maintenance procedures.
• Respond promptly to maintenance requests and emergencies, providing efficient and effective solutions.
• Maintain accurate records of maintenance activities, including work orders, inspections, and equipment servicing.

Qualifications :

• Bachelor’s degree in Facilities Management, Engineering, Architecture, or a related field.
• Minimum of 5 years of experience in facilities management, maintenance, or a related role.
• Strong understanding of maintenance procedures, equipment, and safety protocols.
• Proven experience managing multiple locations and large-scale maintenance projects.
• Exceptional eye for design and ability to maintain high visual and aesthetic standards.
• Excellent organizational, project management, and problem-solving skills.
• Strong leadership and team management abilities.
• Ability to travel regularly to remote retail store locations and corporate headquarters.
• Proficiency in maintenance management software and tools.
• Strong communication and interpersonal skills.

Preferred Skills :

• Experience in retail or corporate facilities management.
• Familiarity with sustainable building practices and energy-efficient maintenance solutions.
• Certification in facilities management (e.g., FMP, CFM) is a plus.

BENEFITS & PERKS :

• Competitive wage
• Group health plans : health, vision and dental insurance
• Welfare benefits : life, ad&d, supplemental voluntary coverage
• FSA Plan & HSA Program
• 401(K) Investment Options
• Adoption Assistance, EAP, Commuter Benefits
• Paid Parental Leave
• Quarterly Cultural Spend
• Ongoing Training & Development, an Educational Allowance
• 10 paid holidays & Paid Time Off accrual
• KREWE employee frame discount (of course!)

DIVERSITY & INCLUSION :

KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.

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