UX Writer

Job# : 2031399

Job Description : Title : UX Writer

Title : UX Writer

Location : Must be located in Plano Texas or Colorado Springs Colorado or San Antonio Texas

Hybrid Schedule : Must be able to come into the office at least 3 days a week

Job Details : Contract

Openings : 1

Interview Process : 1-2 virtual rounds

Overview :

• Crafts conversational, easy to understand content for digital (web and mobile) and front line employee acquisition and servicing experiences.
• Provides intuitive instructions to easily help the end user navigate through applications and websites by providing intuitive instructions, navigational cues, etc.
• Edit or rewrite copy as necessary.
• Demonstrates creativity ands and the ability to vary language and tone of messages based on product and medium.

Responsibilities :

• This role will provide copywriting services to write content for acquisition and servicing digital experiences across all lines for P&C (Auto, Umbrella, Home, Renters, Condo, Personal Property).
• This role will be responsible for editing the content within the approve excel framework artifacts and hand off within stated deadlines working in a queue type environment.
• Under the direction of the project manager, this role will provide daily goals to achieve to have accountability towards the deliverables set forth in the project management software.
• This role will attend meetings with core team members to understand what the content needs to convey to members and the end users to assist in crafting the final copy.
• This individual will have heads down writing time, but will also spend time receiving feedback from multiple stakeholders and editorial teams that needs to be accommodated into the final copy of the content artifacts prior to development handoff.

Requirements :

• 3 years of minimum relevant experience with UX copywriting
• 2 years of minimum relevant experience with cross functional collaboration with Designers and Product Managers
• Must have hands-on work experience with Figma, Excel and Rally / Jira
• Copywriting content within an established framework
• Time management to provide estimates of work duration for specific workload, while balancing other duties as assigned for meetings and training
• Completing the training and onboarding and adhering to established processes and frameworks
• Completing work within the assigned deadlines and collaborating during planning sessions to appropriately plan for the work ahead
• Raise risks and concerns when deadlines are at risk so that the project manager can make adjustments and notify the sponsor stakeholders in a timely manner
• Leverage brand documents to encompass the proper tone and brand to set forth in the content
• Communicate and collaborate with core teams across different projects to understand their needs
• Provides fresh thinking of how content can help convey concepts that are ambiguous to end users to prevent calls to the call center and drive task completion

Preferred :

• P&C experience (Property and casualty insurance) UX Writing
• 1+ year of experience in Insurance (Auto and Property) background
• Project Management experience

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning.

We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.