Director of Learning Operations

Who are we and what do we do?

CoreNet Global : www.corenetglobal.org

CoreNet Global is the world’s leading membership association solely dedicated to supporting corporate real estate (CRE) professionals by providing education, knowledge sharing and networking opportunities.

Learn about the Director of Learning Operations :

Job Overview

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

The Director of Learning Operations reports to the VP of Learning and is responsible for oversight of three key areas within the operation of CoreNet Global learning programs :

• Scheduling all virtual and in-person designation and professional development seminars
• Managing the related event logistics
• Oversight of the faculty program

The ideal person in this role will create supportive learning environments and communities for our members.

Additional areas of responsibility :

• Planning of designation and professional development learning events, both virtual and classroom-based.
• Responsible for global seminar scheduling, staffing, and Faculty selection.
• Ensure there is a pool of qualified faculty sufficient to staff all in-person and virtual events, globally.
• Responsible for management of faculty recognition program.
• Accountable for driving growth in learning event registrations globally in support of increased learning revenues.
• Provide on-site support for in-person seminars and host virtual seminars as needed.
• Develop and coordinates the delivery of strategic marketing plans to promote in-person and virtual seminars to designation program participants.
• Manage content revision schedules and support new learning content development.
• Ensure corporate partners and learning sponsors understand and receive the benefits they are contractually entitled to.
• Build relationships with companies who have the capacity and interest in providing complimentary seminar venues.
• Actively work with all CoreNet Global departments to promote increased membership, attendance at summits, local chapter learning events, increased academic relationships, designation candidacies, and registrations.
• Offer innovative and strategically creative ways to repurpose existing programs to help drive increased engagement and usage globally.

CoreNet Global Benefits

• 4 weeks PTO + 10 paid holidays
• Immediate 401-K match and vesting
• Company paid medical HRA and HSA
• Company paid dental, vision, life and disability insurance
• Company paid parking or transit
• Company Paid Cyber Protection & Credit Monitoring
• Flexible Spending Account
• Employee referral bonus
• AFLAC supplemental benefits
• Pet Benefits
• Complimentary gym access

CoreNet Global, Inc. is an Equal Opportunity Employer.

Join us as we strive for excellence while fostering an environment of growth and innovation!

Qualifications :

This position requires a commute to our downtown, Atlanta HQ location. A hybrid schedule is currently available but may be subject to change.

Preference will be given to those with experience working in a Learning, Professional Development, Membership or Certification role within a professional association.

Previous experience in development and delivery of adult learning programs a plus.

• Bachelor's degree (B. A.). Preference will be given to those with an education-related degree or any degree related to adult learning.
• Minimum 4 years related experience and / or training; or equivalent combination of education and experience.
• Proven results exceeding goals in a member or customer-centric, results-driven environment.
• Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals.
• Advanced competency with MS Office (Word, Excel, Outlook).
• Experience in hosting / producing Zoom meetings with multiple breakout rooms.
• Proficiency with Association Management Systems or Customer Relationship Management databases.
• Demonstrated ability to proof-read, edit, and write in a style appropriate to business communications with attention to detail.
• High degree of emotional intelligence and excellent interpersonal skills.
• Demonstrated track record in the development, management and execution of successful professional programs which include a professional designation program.
• Strong facilitative leadership skills, including the ability to encourage initiative and cooperation among staff, members and volunteer leaders.
• Professional communication skills (including verbal, non-verbal, written and presentation) and active listening skills.
• Ability to work in a fast-paced, team-oriented, hands-on environment and work effectively under pressure; meet deadlines;

organize and prioritize multiple tasks with attention to detail and maintain a flexible approach to changing priorities and methods.

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