Job Description
Job Description
Salary : $18 - $20 / PER HR
Job Title : Logistics Operations / Customer Service Representative
Location : Rancho Dominguez, CA 90220
Company Description :
We are a leading freight forwarding company specializing in Import, Export, Domestics and 3PL with a global network. Our mission is to provide exceptional logistics solutions to our clients, ensuring efficient and reliable transportation of goods worldwide.
Position Summary :
We are seeking a dedicated and detail-oriented individual to join our team as a Logistics Operations / Customer Service Representative.
This entry-level position is ideal for someone looking to start their career in logistics, with opportunities for growth and development within the company.
While experience is a plus, we are willing to train the right candidate who demonstrates enthusiasm and a willingness to learn.
Responsibilities :
- Coordinate and manage logistics operations, including shipment scheduling, tracking, and documentation.
- Communicate with customers and vendors to ensure smooth transportation processes and address any inquiries or issues promptly.
- Prepare and process shipping documentation, such as invoices, bills of lading, and customs paperwork.
- Collaborate with internal teams to optimize supply chain efficiency and resolve logistical problems.
- Monitor shipment statuses and update stakeholders on delivery timelines.
- Assist in maintaining accurate records and databases related to shipments and logistics activities.
- Provide excellent customer service by addressing customer concerns and maintaining strong client relationships.
- Stay updated with industry trends and regulations to ensure compliance with international shipping standards.
Qualifications :
- High school diploma or equivalent; additional education in logistics or related field is a plus.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and multitask.
- Proficiency in Google Platform and Microsoft Office (Word, Excel).
- Willingness to learn and adapt to changing responsibilities.
- Experience in customer service or logistics is preferred but not required.
Benefits :
- Competitive salary based on experience.
- Comprehensive training and development programs.
- Health / Dental insurance after probation and retirement benefits(401K) after 1 year.
- Opportunities for career advancement within the company.
Join our team and embark on a rewarding career in logistics! Apply today by submitting your resume and cover letter outlining your qualifications and interest in the position.
Customer Service Representative - Insurance License Required
Key Responsibilities:Handle incoming inquiries from clients regarding insurance productsDeliver exceptional customer service while meeting department goalsParticipate in customer service and operational trainingRequired Qualifications:High School Diploma1+ years of customer service experienceCollege...
Customer Service Representative
As our upcoming Customer Service and Sales Representative , you must be talented and driven to join our team. Education and Experience Requirements 1+ years of customer service experience (preferred) High school diploma or GED (preferred) Experience working as a travel agent (preferred) Laptop/Smart...
Customer Service Representative
A company is looking for a Customer Service Representative. ...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - Sales Ops
A company is looking for a Customer Service Representative - Sales Ops. Key Responsibilities:Gather critical client informationGenerate accurate Mail and Print estimatesCoordinate mail job elements with fulfillment departmentsRequired Qualifications:At least 2 years of customer service experience, p...
Customer Service Representative- GRAVEYARD
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
Customer Service Representative. We are seeking adedicated and personable Customer Service Representative to joinour team. The ideal candidate will be responsible for ensuring ahigh level of customer satisfaction by addressing inquiriesresolving complaints and providing information about our product...
Customer Service Representative – Work From Home
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative ( REMOTE WORK )
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Customer Service Representative- Bilingual Spanish Preferred
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ava...