A company is looking for a Service Desk Analyst.Key Responsibilities : Provide remote Tier 2 and some Tier 1 technical assistance and support to staffAssist with laptop and device recycling processDeliver high-quality customer service and troubleshoot technical issuesRequired Qualifications : Minimum of 3 years' service desk experience with excellent troubleshooting skillsHands-on experience with Windows 10 and Microsoft productsExperience with Active Directory and / or Azure ADCollege degree preferred, technology certification or relevant education and work experience requiredProfessional fluency in English and Spanish (preferred)
Service Desk Analyst
A company is looking for a Service Desk Analyst. ...
Service Desk Analyst Level 1
Role : Service desk L1 Analyst. Experience with service desk tools like ServiceNow or Jira. Stick to well-known service desk systems, policies as well as quality standards. Ensure all service requests are recorded in detail by tracking their resolution progress religiously. ...
Cortavo Service Desk Analyst
The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our Marietta, GA location. Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. This position repo...
Service Desk Analyst
We are seeking a highly capable service desk analyst who will be responsible for inbound calls and tickets from Cortavo’s managed services customers. The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our ...
Service Desk Analyst
We are seeking a highly capable service desk analyst who will be responsible for inbound calls and tickets from Cortavo’s managed services customers. The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our ...
Service Desk Analyst Level 1
Role : Service desk L1 Analyst. Experience with service desk tools like ServiceNow or Jira. Stick to well-known service desk systems, policies as well as quality standards. Ensure all service requests are recorded in detail by tracking their resolution progress religiously. ...
Service Desk Analyst Level 1
Role : Service desk L1 Analyst. Experience with service desk tools like ServiceNow or Jira. Stick to well-known service desk systems, policies as well as quality standards. Ensure all service requests are recorded in detail by tracking their resolution progress religiously. ...
Senior Service Desk Analyst - Remote
As a Senior Service Desk Analyst, reporting to the Help Desk Supervisor, you are responsible for overseeing the daily activity of the ServiceNow queue as well as participating as an active member of the team. This position will partner with the IT Service Desk Supervisor to deliver exceptional suppo...
Senior Service Desk Analyst - Remote
As a Senior Service Desk Analyst, reporting to the Help Desk Supervisor, you are responsible for overseeing the daily activity of the ServiceNow queue as well as participating as an active member of the team. This position will partner with the IT Service Desk Supervisor to deliver exceptional suppo...
Cortavo Service Desk Analyst
The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our Marietta, GA location. Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. This position repo...