Company Description
brandor™ is a branded merchandise agency with in-house design, technology, and logistics capabilities, based in Hanover, Maryland.
We help connect brands with their target audience through strategic branded merchandise programs and advanced project management and logistics.
As brandor™, we continue the legacy of Adform Creative, founded in 1978, evolving into a leader in strategic branded merchandise.
The team at brandor™ embodies the essence of being brand ambassadors for their clients.
We are a small team where everyone is part of the "brandor family". If you are the kind of person who cares for others, is meticulous to details, is willing to work hard, has a passion to get things done, and is hungry to learn and grow, we are the right fit for you!
Role Description
This is a full-time on-site role for an Inside Sales Team Lead at brandor™ in Hanover, MD. The Inside Sales Team Lead will be responsible for inside sales and customer service, serving our valued clients along with our team of account managers.
The role include both working as an inside salesperson as well as leadership of the other inside sales team members on a day-to-day basis.
Position Type
Full-time
Shift
Typically Monday - Friday Full-Time is 8 : 00am to 5 : 00pm
Job Location
brandor CT Location located at 7255 Standard Drive, Hanover MD 21076
Typical Responsibilities Include :
- Leadership, Management, and Accountability of Inside Sales Team
- Frontline customer service & support
- Project management
- Attending Client meetings and taking notes / actions
- Client Communication along with Account Manager
- Program Setup / Maintenance Management
- Sales Operations tasks including :
- Decks (presentations)
- Quoting / typing proposals, Inventory Check
- Product sourcing
- Vendor negotiations
- Enter calls and meetings in SF (any entry into SF)
- Product brainstorming
- Support AM with EA tasks as required
Qualifications
- 3+ Years of Experience in the Promotional Product Industry is required.
- Inside Sales and Lead Generation skills
- Strong Customer Service abilities
- Experience in Team Management and Team Leadership
- Excellent communication and interpersonal skills
- Ability to motivate and guide team members effectively
- Proficiency in CRM software and sales analytics tools
- Previous experience in a similar role preferred
Benefits
- Flexible Scheduling
- Small Team that Cares
- 401(k) Retirement plan
- Dental Insurance
- Vision insurance
- Health insurance
- Life insurance access
- Paid time off
- Plus state-mandated benefits
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