A company is looking for a Manager, Customer Operations to lead a team of customer success specialists in providing excellent service to production customers.
Key ResponsibilitiesDirect the Customer Operations team to resolve issues and requests promptlyDevelop metrics and performance indicators to measure team successManage staffing, training, and career development of team membersRequired Qualifications10+ years in Service Delivery with 5+ years in a leadership roleExperience with IT Service Management (ITIL) processesDemonstrated history of data-enabled decision makingAbility to establish and measure Service Level Agreements (SLAs)Proven track record in customer success and relationship building
Customer Operations Manager
A company is looking for a Manager, Customer Operations to lead a team of customer success specialists in providing excellent service to production customers. ...
Email Operations Manager, Slack Digital Customer Success
Our Digital Customer Success team is accountable for building digital-first success experiences and journeys for all of Slack's paying customers, with a strong focus on email operations and campaign management. Slack's Global Customer Success team works directly with our customers to help them get t...
Sr. Program Manager, Amazon Customer Service, Amazon World Wide Operations
As a program manager you will work cross-functionally to drive customer centric programs. Amazon is looking for a (Senior) Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across m...
Senior Program Manager, Customer Service Technology, Amazon World Wide Operations
Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order. Work with program managers, business leaders and executive team to communicate and impact critical business initiatives. Engage other Amazon business units globa...
Fire Business Operations Supervisor
The Fire Business Operations Supervisor is a working supervisor whose role is to supervise administrative personnel in the Fire Department, and to perform a variety of professional level tasks related to data analysis and management of software applications. The Fire Business Operations Supervisor s...
Customer Success Manager | GES West (1429045)
As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. Building strong relationships with customer partners to understand their challenges and objectives, and collaborating with Sales, Custo...
Operations Support Supervisor
A company is looking for a Supervisor of HCS Operations Support (Remote). ...
Weekend Nurse Supervisor (RN) - Avamere Rehab of Park West
Must have a minimum 1 year of experience as a supervisor in a healthcare setting. ...
Bilingual Mandarin Program Manager (Jing Mei Elementary)
Right At School Program Manager ;at Jing Mei Elementary. Mandarin- English Bilingual On-Site Manager for Before and After School Programs. Program Manager Pay Range: $26-29 per hour (based on education and experience). Right At School has been providing safe, fun, and meaningful extended day enrichm...
Project Manager
As they continue to grow, they are seeking a talented Project Manager to join their team. Qualifications for Drywall Project Manager:. Project Manger Key Responsibilities:. Manage drywall projects from pre-construction through completion. ...