Office / Billing Manager

The Office / Billing Manager is delegated the administrative authority, responsibility and accountability necessary for carrying out assigned duties as determined & approved by the CEO and Operations Director.

Essential Duties and Responsibilities :

Assist in implementing the day-to-day functions of the Billing department

Oversee and streamline billing and collections processes

Oversee and streamline billing and collections processes

Implement written policies and procedures that govern accounting / billing functions

Plan and implement quality assurance for all processes

Post and review payments received to appropriate patient's account.

Special program / billing planning and implementation

Assist in balancing accounts receivable reconciling statements as needed

Conduct routine staff meetings regarding billing planning and implementations

Assist in standardizing the methods in which work will be accomplished

Assist with the implementation of a new billing system (if / when needed)

Assist in preparing financial and statistical reports as directed

Develop and utilize computer reports and output

Assist in preparing and implementation of changes in our accounting system as necessary or directed

Monitor and collect accounts receivables. Report delinquent accounts to the CEO & Operations Director

Assist in preparing monthly financial statements to include preparing monthly balance sheets, income reports, etc as required / directed

Perform functions of computer / data processor as necessary or directed.

Data entry on all patient charges and refunds

Responsible for computer billings, mailing, recording and collection

Data entry on all Medicare Part A&B billing charges and supplies

Maintain billing and payment log and complete all crossover billing as necessary or directed

Responsible for completing all Medicare billing forms and back-up information required

Responsible for keeping in contact with the responsible parties involved as to payments due and the status of their accounts to include Therapists and their clients

Perform secretarial functions as necessary or directed

Assist with answering phones and scheduling appointments

Equipment and Supply Functions

Assure that an adequate supply of accounting supplies and equipment are on hand to meet the day-to-day requirements

Report needs to the CEO or Operations Director

Request repairs for office equipment as necessary

Patient Rights

Maintain CONFIDENTIALITY of all patient information

Assure that the patient's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights including the right to wage complaints are well established and maintained at all times

Working Conditions

Works in office areas as well as throughout the facility

Sits, stands, bends, lifts and moves intermittently during work hours.

Is subject to frequent interruptions Involved with patients, family members, personnel, visitors, etc

Communicates with the business owner, therapists and staff

Supervisors and / or Leadership

Attends and participates in continuing education programs

Supervises billing & other office staff

May be subject to hostile and emotionally upset patients, family members, personnel, visitors, etc

Educational Requirements

College degree in accounting / finance / business management preferred or equivalent in experience

Experience

Must have, as a minimum, five (5) years experience in bookkeeping, Medicare / Medicaid A&B / Medical billing

Experience in health care accounting required

Experience in EMR management & processes

Desired Skills and Experience

The Office / Billing Manager is delegated the administrative authority, responsibility and accountability necessary for carrying out assigned duties as determined & approved by the CEO and Operations Director

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.