Onboarding Program Manager

VirtualVocations
Fontana, California, United States
Full-time
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A company is looking for an Onboarding Program Manager to scale their customer onboarding approach.Key ResponsibilitiesOwn 15% of the provider network in their first 90 daysAudit and implement optimal onboarding infrastructure using existing technologyDevelop and maintain the Onboarding playbook while managing a small teamRequired QualificationsExperience in developing and implementing customer success strategiesProven experience in a customer-facing role within a high-volume marketplaceStrong leadership skills with experience in people managementAbility to thrive in a fast-paced, dynamic environmentExperience working directly with product teams to drive customer solutions

1 day ago
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