Head of Commercial Real Estate Payment Sales

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

JOB DESCRIPTION

As the Head of Commercial Real Estate Payment Sales within the Commercial Bank sector, you will be responsible for the comprehensive management of a team of Treasury Sales professionals across North America.

Your role will encompass nurturing and sustaining trusted advisor relationships across Commercial Banking and Payments. You will be tasked with building robust partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.

A significant aspect of your role will involve promoting the growth of the Commercial Real Estate Segment, ensuring an outstanding client experience while mitigating risk and providing appropriate guidance to the team.

Additionally, you will be accountable for formulating and implementing market and product strategies, leveraging your leadership skills to manage a team of Payment Sales professionals across North America.

Job Responsibilities

• Execute strategic business plan and market strategy to grow client base and broaden existing portfolio penetration.
• Lead the Commercial Real Estate Payment Sales strategy and marketing effort; coordinate and lead a global organization of Treasury Services professionals.
• Manage the Commercial Real Estate Payment sales team, including responsibility for Commercial Term Lending Payments, providing leadership, coaching and development on all aspects needed to achieve successful performance including partner management, business development, and client success.
• Oversee the budget, sales goals and P&L for segment.
• Monitor staff performance including providing appropriate coaching, recognition and feedback.
• Oversee the development of actionable relationship plans for select clients.
• Build collaborative internal relationships with Coverage Leadership, Bankers, and other internal partners.
• Participate in partner meetings and communicate key Payment Sales messages in a timely and accurate manner.
• Engage in and drive a disciplined marketing process and quality call activities as well as partner with the client to ensure a successful implementation of solutions.
• Protect the firm by applying sound risk management protocols and adhering to regulatory requirements.
• Take ownership of escalated client issues and leverage the appropriate resources to champion results.

Required Qualifications, Capabilities, and Skills

• Strong knowledge of treasury services products and solutions and ability to build strong relationships with product owners in other lines of business.
• Experience and knowledge in Commercial Real Estate.
• Demonstrated understanding of the corporate banking business and market dynamics including financial performance, key objectives / challenges and competitive landscape.
• Strong knowledge and understanding of Commercial Banking’s business model, treasury services and credit products, and clients.
• 10+ years of proven leadership, management, execution and influencing skills.
• Strong leader with track record of developing talent and partnering well across geographies and lines of business.
• Excellent client relationship skills; successful at delivering the entire firm to the client.
• Takes ownership in managing the business end to end from origination to product delivery to operations to service.
• Strategic thinker who supports the goals and direction of the firm.
• Ability to partner across lines of businesses and leverage internal resources.

Preferred Qualifications, Capabilities, and Skills

• Knowledge of the credit card industry, merchant processing, the banking industry, international treasury solutions, payments, liquidity, and working capital.
• Prudent risk and control judgment; proven ability to build a solid control culture.

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