Job Description
Job Description
American Heritage Schools - Broward Campus is currently accepting applications for a Network Administrator.
Benefits Include :
100% free tuition for all employees’ eligible children *
50% discount for Summer Education for employees’ eligible children
Free Summer Day Camp for employees’ eligible children while working over the summer.
Free early care & after-care for employees’ eligible children while working
Yearly cash bonuses
401K with partial employer match after a year of employment
Health, Dental, and Vision insurance
Supplemental Insurance plans available through Lincoln Financial
Pet Insurance options
Short-term & Long-term Disability options
Life Insurance at no cost to the employee
Affordable Company housing when available
Free Continuing Education available
This benefit is based on space availability and child acceptance to the school.
AMERICAN LEARNING SYSTEMS
JOB TITLE
Network Administrator
DIVISION / DEPARTMENT
Information Technology
LOCATION
Broward
REPORTS TO
Director of IT & Director of IT Infrastructure
EXEMPTION STATUS
Exempt; Year-Round
DATE
January 2024
POSITION OVERVIEW
The Network Administrator is a member of the American Heritage Schools Information Technology department and will be involved in a variety of projects.
The Network Administrator is competent and experienced with networking principles, design, deployment, and support.
PRIMARY DUTIES & RESPONSIBILITIES
Assisting in the design, implementation of new network solutions, and support network solutions and / or improve the efficiency of the current networks
Communicate and be the point of contact with external outsourced companies regarding networking
Work with outsourced vendors on the best recommendations for the identified needs
Communication and ensurance regarding RMA’s
Returns
Replacements
Warranties
Assist the Director of Cybersecurity and Director of IT Infrastructure for the overall protection the network
Offer best practice advice and recommendations towards overall network architecture and strategy
Manage the day-to-day operations of American Heritage School's network.
WAN, LAN & WIFI)
Protect data, software, and hardware by coordinating, planning, and implementing network security in alignment with the most current standards for both K12 and business privacy needs
Install, configure, and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP
Assist the Director of IT Infrastructure in deployments, day-to-day tasks & helpdesk ticket service
Communication with department heads regarding needs of new softwares or programs that are required to be on networking
Communicate and participate fluidly with department heads and stakeholders regarding downtime of outages either planned or unplanned on-site, master calendar event needs, etc.
Configure firewalls, routing, and switching to maximize network efficiency and security
Collaborate with vendors to configure appliances for the need of the organization
Maximize network performance through ongoing monitoring and troubleshooting
Support networked building systems to ensure vendor has communication
Arrange scheduled upgrades
Investigate faults in the network
Assist and support the Director of IT Infrastructure with on-premise servers and virtual machines (VM’s)
Report network status to key stakeholders, IT Director, and departments
Install, maintain, and troubleshoot Wireless APs and equipment
Communicate and collaborate with the IT department on projects and future need of network changes to ensure a smooth transition
Support and maintain VoIP systems
SECONDARY DUTIES & RESPONSIBILITIES
Be a backup person to Systems and Network Administrators
Serve as a backup to your teammates in the Information Technology (IT) Department as the need arises
Attend relevant conferences, webinars, lectures, and seminars to ensure continuous development in the field
Organize and keep up-to-date with the helpdesk system regarding the daily, weekly, monthly, and / or yearly scheduled tasks.
Ensure all new needs are researched, documented, and presented to the Director of IT Infrastructure and Director of IT and appropriate procedures are followed to obtain needs
Collaborate on and implement projects independently or with other IT staff
QUALIFICATIONS / EDUCATION / EXPERIENCE
Bachelor's degree from an accredited institution in computer science, computer systems, or related field
3-5 years of proven experience supporting and architecting large-scale enterprise IT network solutions for internal and outward-facing applications for educational institutions (Schools & Universities) preferred.
CCNP / CCNA / MCITP or equivalent Network certifications in a similar technology stack are preferred.
Proven experience installing, configuring, and supporting network equipment including routers, switches, firewalls, WAN / LAN protocols, and Wireless technologies
Working with Aruba switches & wireless systems, Fortinet security appliances are preferred.
Experience maximizing network performance through ongoing monitoring and troubleshooting
Experience with MacOS, Nutanix, Vmware, Microsoft Servers, Linux, Mitel, or Avaya (Preferred)
Experience with VoIP systems preferred
SKILLS & ABILITIES
Sharp analytical abilities and proven problem-solving skills
Ability to learn new technologies quickly
Ability to effectively collaborate with Director of IT Infrastructure and vendors in the designing of new network solutions and implement new network solutions and / or improve the efficiency of current networks within Global standards and practices
Strong communication (oral, written, presentation), interpersonal, and consultative skills
A self-starter, who is able to work independently and effectively with colleagues throughout the organization
Able to work effectively under pressure with multiple priorities and deadlines
Dependable and flexible
Strong sense of ownership, urgency, and drive
Knowledge of IP solutions and public announcement systems
WORKING ENVIRONMENT
Office setting
Tending to technical needs across campus physically and virtually
PHYSICAL REQUIREMENTS
Ability to walk throughout the day to other locations on campus
Prolonged periods of sitting at a desk, working on a computer, extended phone calls, and in small spaces (communication closets)