Wellness Floor Attendant, Downtown - Afternoons & Evenings

Job Details

Description

Pay Range : Starts at $;per hour, depending on experience

Position Summary :

Consistent with the Christian mission and vision of the YMCA of Middle TN, and in cooperation with other YMCA staff, under the direction of the Wellness Director, the Wellness Floor Attendant will be responsible for the activity in the Wellness Center and will follow all health and fitness guidelines set by this Association.

This individual will provide excellent customer service in a safe, enjoyable, and positive atmosphere that promotes member wellness.

Essential Functions :

Model the YMCA core values : Caring, Honesty, Respect and Responsibility

Provide courteous, prompt and sincere attention to members, guests, participants and staff

Communicate and enforce policies and guidelines for the equipment area

Check the appointment book and initial your appointments at the beginning of shift; meet appointment at check-in desk

Conduct wellness evaluation and program recommendations for all new members

Monitor Wellness Center; communicate with members offering suggestion to enhance member workouts, correction of bad form, and providing spots;

provide equipment and strength training orientations

Schedule follow-up appointments with members to ensure they are getting the most out of their YMCA membership

Maintain a safe, clean and functional exercise equipment area

Document any accidents / injuries / incidents

Record daily use statistics

Work closely with Wellness Director and Group Fitness Coordinator to provide a premier member experience

Offer creative ideas and changes to the Wellness Director to constantly monitor and improve the YMCA Wellness program

Attend staff meetings and training sessions; keep all certifications current

Assist with special events

Qualifications

Passion, enthusiasm, and commitment to the mission and cause of the YMCA

An enthusiastic personality with the desire to serve members, volunteers, guests, participants and staff to create a culture of service within our Centers

Strong interpersonal and communication skills and the ability to relate effectively to diverse groups of people from all social and economic segments of the community

Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative

Must be highly organized with the ability to work under pressure and handle multiple tasks

Must be able to maintain confidentiality of information

Ability to work a flexible schedule, including evenings and weekends

Minimum 18 years of age

High school diploma or equivalent preferred

Previous customer service experience a plus

Fitness or athletic training experience preferred

Certifications Required :

Before start of 1st shift : New Hire Orientation training

Within 30 days of hire : CPR Pro / First Aid / AED

Within 90 days of hire : Orientation to Healthy Living at the Y, Foundations of Listen First, Principles of Member Health and Wellness, Wellness Center at the Y, Foundations of Strength and Conditioning at the Y

While performing the duties of this job, the employee may be required to stand; walk on uneven surfaces; sit; handle or feel objects;

reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must be able to lift up to 50 pounds.

The employee may be exposed to weather conditions prevalent at the time. The noise level is usually minimal to moderate.