Director, Sales Systems & Strategy

There are NO limits to your career : come shape the future and be part of a truly unique global culture at OutSystems!

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

T he Role :

The Director, Sales Systems & Strategy reports to the VP, Sales Operations, and works cross functionally with the broader GTM Operation teams, Digital & IT teams.

The Director, Sales Systems & Strategy possesses skills, experience, drive, and passion to ensure OutSystems applications align with corporate objectives, creating synergies and efficiencies across the organization.

The ideal candidate drives business alignment with team members and sponsors to anticipate business needs as it pertains to scalability, automation and utilization of AI.

Balancing strategic and tactical approaches, influencing adoption, and prioritizing results, the Director, Sales Systems & Strategy maintains a strong client service orientation and reputation for quality and execution, demonstrating strong problem-solving and decision-making abilities while remaining agile in a fast paced, changing environment.

The Director, Sales Systems & Strategy has deep technical proficiency in Salesforce, Marketo, Seismic, Xactly, NetSuite, Docusign along with other GTM tools and can drive a roadmap across the Sales Systems tech stack.

Key Responsibilities :

Project Prioritization and Management :

• Optimization of Sales process further incorporating AI and automation
• Partner closely with the teams across OutSystems to oversee programs aimed at improving data-driven insights and company efficiency.
• Drive intake and prioritization processes for functional areas of expertise, ensuring alignment with business goals and objectives.

Business Partnership :

• Collaborate with cross-functional teams to prioritize and support roadmap planning, ensuring alignment with corporate objectives.
• Cultivate strong relationships with key stakeholders at the VP & Executive level, facilitating effective communication and collaboration across departments.

Business Operations :

• Evaluate and strategize technical implementations to optimize business outcomes, with a focus on selecting and prioritizing impactful projects.
• Drive adoption of selected technical solutions across the organization, working closely with IT professionals and other relevant stakeholders.
• Document processes and in enablement handbooks to ensure knowledge sharing and business continuity.

Technical Strategy And Leadership :

• Utilize B2B GTM process & technology expertise to prioritize and select impactful initiatives that drive measurable business impact.
• Provide strategic guidance and leadership to field teams and supporting teams, leveraging automation, AI, and other technologies to enhance GTM efficiency and effectiveness.
• Support large, complex projects with cross-functional teams, collaborating with minimal oversight to ensure successful outcomes.

Communication And Stakeholder Management :

• Tailor presentations and communications to effectively engage stakeholders at all levels, including Directors, Senior Directors, VPs, and executives such as CRO, COO, CCO, CMO, and CFO.
• Manage ongoing project tracking and reporting to Sales and GTM leaders, facilitating a culture of measurement and accountability.

Business Partnership :

• Influences leadership within cross-functional teams and contributes to roadmap planning.
• Cultivates solid relationships with key stakeholders at the VP & Executive level.

Business Operations :

• Analyzes and plans improvements in technical implementations to enhance value for business partners
• Drives adoption of recommended technical solutions across the business.
• Documents related processes and technical configurations in the handbook.

Technical Delivery :

• Utilization of Automations and AI where / when possible
• Documentation of interconnection of systems and processes
• Provides hands-on, expert-level recommendations to delivery teams
• Drives adoption of technology and process changes.
• Leads end-to-end delivery on large, complex, cross-functional projects across multiple systems or integrations with minimal oversight.
• Proactively provides recommendations for system improvements.

Project Management :

• Aligning closely with the Digital team to manage the technical implementation of large-sized projects aimed at improving data-driven insights or enhancing company efficiency.
• Drives intake and prioritization process for functional areas of expertise.

Communication :

• Tailor presentations to target audience including Directors, Senior Directors, VPs, and staff in critical projects involving CRO, COO, CCO, CMO, and CFO.
• Management of on-going project tracking to Sales and GTM leaders
• Comfortable working in a culture of measurement.

Qualifications & Experience :

• Bachelor's degree, preferably in Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• 10-15 years of experience implementing, configuring, customizing, and integrating SaaS software as well as proven ability to leverage automations & AI
• Self-starter who thrives in a fast-paced environment, is customer-centric, and possesses the interpersonal skills necessary to manage business and technology relationships
• Exceptional time management and prioritization skills, resilience under pressure, ability to meet deadlines, and capacity to work in a constantly changing environment
• Strong adherence to security and confidentiality practices with systems handling sensitive data; experience partnering with internal information security and compliance teams.

SOX experience is preferred

• Proven ability to effectively lead and achieve business objectives in a global, collaborative, and high-performance work environment
• Knowledge of change management and ability to operate effectively in a fast-paced environment.
• Demonstrated experience in vendor management & consolidation of tools

The Longer Story :

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software.

We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences.

As a member of the OutSystems global team, you will help build, deliver, manage, and evolve the software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries.

Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado.

This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

We grow, change, and innovate, and give our teams the space to be proactive and creative.

• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We Ask Why a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

What do we have to offer you?

• A company that continues to grow, change and innovate, and gives our teams the space to be proactive and creative.
• Real career opportunities. We care about growth and development. Vertical career progression is an obvious possibility, but we also offer the possibility for lateral moves, joining different teams, and mastering specific skills.
• Work colleagues that are as smart, hardworking and driven as you and a team that is global.
• A company culture that is based on transparency, teamwork and excellence (as promised in our Small Book of the Few Big Rules and delivered every day.)
• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.
• We Ask Why a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best.

A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer.

All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Join us in disrupting the status quo of the low-code market, we give you the power to "Ask Why", you give our customers the power to innovate through software!

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