Maintenance Supervisor

OPEN TO ENROLLED ONEIDA TRIBAL MEMBERS ONLY

Salary $24.24 / Hr

Salary is Negotiable

After successful completion of the probationary period, employee will receive off probation wage increase.

Shift Differential :

Monday-Thursday (6pm to 6am) + $1.00 per hour worked

Friday 4pm to Saturday 4am + $3.00 per hour worked

Saturday (4am to 4pm) + $2.00 per hour worked

Saturday (4pm to 4am) + $3.00 per hour worked

Sunday 4am to Monday 6am + $2.00 per hour worked

Part-Time and Half-Time Employees :

Eligible for an additional $2.00 per hour worked

Summary :

Perform as a working supervisor and is responsible for supervising the various Gaming Maintenance positions to include Mechanical, Electrical, Plumbing (M.

E.P.) Specialty Trades and Grounds Keeping to ensure all maintenance needs of the Gaming Division are met.

Detailed responsibilities :

Provide excellent customer service for all internal and external customers of the operations at all times and in all activities.

Establish and maintain effective working relationships with all internal and external customers of Oneida Casino. Provide solutions for customer concerns and continually focus on customer service as our top priority

• Inform supervisor of recommendations / ideas for improving all areas of this position to include ideas on improving customer service systems or activities.
• Develop, maintain, and facilitate effective relationships, communication processes and activities with all Gaming personnel and all other internal and external customers regarding maintenance activities and projects.

Ensure established procedures and processes are utilized at all times to ensure maximum understanding and coordination is in place.

Attend department meetings to ensure effective communications take place.

• Adhere to established quality, service delivery, customer service, and customer demand expectations.
• Supervise staff to include hiring, disciplining, completing annual and probationary evaluations, monitoring time and attendance (KRONOS) reports, work schedules, and coordinate the roles and responsibilities for the general motivation of the Maintenance Department staff.
• Develop measurable performance evaluations for assigned staff according to department goals and objectives.
• Plan, schedule, and conduct staff meetings on a regular basis.
• Ensure Maintenance staff adheres to all Tribal Personnel Policies and Procedures, Gaming and Departmental Standard Operating Procedures.
• Prioritize and assign duties and work orders to staff; ensure they are completed properly in a timely manner and follow-up with the requestor.
• Oversee various maintenance projects to include project coordination, contract process, communication, and scheduling with other departments and vendors.

Complete final inspections to ensure projects are completed according to work specifications.

• Work cooperatively with (M.E.P.) Specialty Trades and Grounds Keeping to ensure assigned Maintenance and applicable Casino equipment is in good operating condition.
• Operate lawnmowers, lifts, and other maintenance equipment as needed.
• Develop and schedule preventive Maintenance inspections and programs for equipment and buildings for Gaming Division.
• Develop and maintain a library of service and repair manuals for Maintenance equipment and applicable equipment utilized by the Casino.
• Ensure external grounds keeping and maintenance duties are being performed to include snow removal from Gaming Division parking lots and sidewalks.
• Maintain maintenance logs and repair schedules.
• Purchase supplies / equipment using Tribal and Departmental accounting practices and procedures.
• Establish and maintain an inventory of maintenance equipment and supplies.
• Recommend to Facilities Director the purchase of equipment, tools, and supplies needed with the ability to justify recommendations.
• Assist the Facilities Director in short and long term planning in relation to major projects and property improvements.
• Key Watcher duties : Complete all job duties for the Key Watcher system such as inventory, processing edit requests; running reports, trouble shoot system components, as well as provide training.
• Develop, evaluate, and review Maintenance processes and Standard Operating Procedures.
• Implement and participate in staff development and training programs
• The above duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with the position.

The duties and responsibilities will be subject to change based on organizational needs and / or deemed necessary by the supervisor.

Participate in the coordination and development of work plans and projects, track progress, planning and execution.

Competencies and Skills :

Essential :

• Inform and communicate verbally and in writing in diverse and challenging situations with the ability to process information effectively, identify and define problems and make objective decisions
• Plan, organize, and schedule priorities efficiently and effectively, meet strict deadlines and successfully cope with challenging situations and conditions
• Knowledge of materials, methods, practices, and equipment used in building maintenance
• Strong technical knowledge of all building systems (electrical, heating, plumbing etc)
• Skill in operating computer and various word-processing, spreadsheets, and database software programs in a Windows environment
• Ability to write reports, and business correspondence
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Evaluates problematic systems or facilities and determines the installation or repair services that need to be performed.
• Ability to develop and implement processes and procedures with minimum direction.
• Ability to represent the organization in a professional manner, building respect and confidence.

Education with Equivalent Qualifications :

Essential :

• General Ed, High School Equivalency Diploma, HS Diploma
• Applicants age 50 and older are exempt from this requirement
• A Combination of Experience and Education May Be Considered

Credentials : Essential :

Essential :

• Driver's License Personal & Tribal Vehicle
• Insurance Required
• Driver Safety Training
• Lift Equipment Certification

Credential equivalent experience :

Essential :

Must obtain within thirty (30) days of hire.

Working conditions : Essential :

Essential :

• Must be eighteen (18) years of age or older
• Walk Frequently
• Stand Frequently
• Bend / Stoop Frequently
• Squat Frequently
• Carry 31-50 Pounds Frequently
• Repetitive Movement Hands
• Crawl Occasionally
• Climb Heights Occasionally
• Reach Above Shoulder Level Occasionally
• Crouch Occasionally
• Kneel Occasionally
• Balance Occasionally
• Push / Pull Occasionally
• Lift 75-100 LBS with assistance Occasionally
• Work Situations Ride In Lift That Will Require Working Above Ground
• Work Situations Wear Protective Clothing
• Office setting
• Noise Moderate Level
• Work Situations requiring Safety Steel Toe Boots
• Work Situations requiring Safety Goggles
• Work Situations requiring Gloves
• Work Situations Protective Face Shields
• Work Situations requiring Hard Hats
• Exposure To Various Fumes
• Exposure To Airborne Particles
• Extreme weather conditions
• Work Situations Not Smoke Free
• Work Situations Dust
• Work Hours Flexible Hours
• Shift Work
• Work Hours Weekend Work
• Work Hours Holiday Work
• Work Hours On Call

Experience : Essential :

Essential :

• Maintenance experience
• Supervisor

Other information :

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services.

However, individuals of Indian ancestry and Veterans will be given preference by law in employment.

Continuation of this position is contingent upon funding allocations.

Must maintain strict security, confidentiality, and quality to meet professional standards of the department.

Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.

Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation / State Compact and / or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and / or Gaming license as a condition of employment.

Must be willing and able to obtain additional related education and training.

Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.

A Tuberculosis (TB) Screening and / or a 2 step TB Skin Test is required within thirty (30) days of employment.

Must provide a copy of diploma / degree, license, or certification upon employment.