PLM Infrastructure & Support Manager

Overview

We are seeking an experienced S&T IT Infrastructure & Support Lead to oversee and uphold our Product Lifecycle Management (PLM) systems program, namely Siemens TeamCenter (TC) and FoodChain ID (FCID.

As the PLM Infrastructure & Support Lead, you will be responsible for landing, maintaining, and optimizing the technical infrastructure that supports our PLM software and related systems.

This role requires a deep understanding of IT infrastructure at PepsiCo, strong leadership skills, and the ability to collaborate effectively with cross-functional teams including 3rd party vendors acting as the software implementation team as well as software providers.

Responsibilities

• Infrastructure Management :
• Manage the design, implementation, and maintenance of IT infrastructure components supporting PLM systems, ensuring high availability, performance, and security.
• Oversee the configuration and administration of servers, storage, networking, and virtualization environments critical to PLM operations.
• PLM System Support :
• Provide technical leadership and support for TC and FCID applications and integrations.
• Collaborate with R&D stakeholders to understand business requirements and translate them into technical solutions.
• Team Leadership :
• Lead a dotted line team of infrastructure engineers and technicians, providing guidance, mentoring, and technical expertise.
• Foster a collaborative and innovative work environment focused on delivering high-quality infrastructure solutions.
• Vendor Management :
• Manage relationships with Accenture, Siemens, FCID and other service providers across the PepsiCo IT landscape ensuring service level agreements (SLAs) are met and issues are resolved promptly.
• Security and Compliance :
• Implement and enforce IT security policies and procedures related to TC and FCID implementation plans.
• Ensure compliance with industry standards and regulations relevant to PLM operations.
• Documentation and Training :
• Maintain comprehensive documentation of PLM infrastructure configurations, processes, and procedures.
• Provide training and knowledge transfer to team members and end-users as needed.

Compensation & Benefits :

• The expected compensation range for this position is between $102,800 - $165,100 based on a full-time schedule.
• Location, confirmed job-related skills and experience will be considered in setting actual starting salary.
• Bonus based on performance and eligibility; target payout is 12% of annual salary paid out annually.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility : Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications

Key Skills / Experienced Required :

Proven experience (10+ years) in IT infrastructure management, with specific expertise in supporting PLM systems.

Mandatory Technical Skills :

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Strong knowledge of server administration, virtualization technologies (VMware), networking protocols, and storage solutions.
• Experience with PLM software (Siemens Teamcenter or FCID a plus) and their integration with other R&D systems.
• Solid understanding of IT security best practices and compliance requirements.

Mandatory Non-Technical Skills :

• Project management experience, including Agile methodologies.
• Familiarity with cloud technologies (AWS, Azure) and DevOps practices.
• Excellent leadership and communication skills, with the ability to work effectively across teams and influence stakeholders.

Differentiating Competencies :

Strong vendor management skills, ability to influence leadership decisions and manage laterally. Proven ability to manage teams across geographies and adjust to different cultures.

Experience collaborating with 3rd party software vendors and IT service providers to implement PLM solutions a plus.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer : Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement.