Front Door Coordinator (Part Time)

By The Hand Club for Kids is a Christian, after-school program that emphasizes academic excellence while nurturing the whole child mind, body and soul.

Located in Chicago’s most under-resourced neighborhoods, By the Hand helps children have abundant life.

The culture of By The Hand is Christ-centered, people-focused and results-oriented.

While loving and nurturing, By The Hand has a strong results-orientation, a very structured program and a growth mindset that believes with hard work we can all continue to learn and grow.

By The Hand is a not for profit, religious organization.

Individuals employed by By The Hand are working in ministerial roles and perform all or some of the following responsibilities : sharing the Gospel, teaching chapel, leading Bible studies, discipling students and modeling behavior that is consistent with Christ’s teaching.

Position Title : Front Door Coordinator (Part-Time, Non-Exempt)

Overview of Position :

Reports to the Site Director and serves as the greeter for one of the six By the Hand Club sites.

This individual is an integral member of the site team it serves.

The Front Door Coordinator works primarily during program hours, supervising the entrance to a By the Hand Club site and managing the flow of traffic in and out of the building.

He / she is knowledgeable of the students, staff and volunteers of the site and maintains good relationships while ensuring safety policies are followed.

Supervisory Responsibilities :

None.

Duties / Responsibilities :

Performs in a way that is consistent with the vision, mission and culture of By the

Hand and commits to excellence in every aspect of the overall operation.

• Models cultural values of By the Hand Club for Kids in day-to-day behavior.
• Follows all policies as outlined in the operational guide, including maintaining

brand standards and ensuring 100% adherence to the Child Protection Policy.

• Manages all parent pick-ups between the site team to an approved guardian.
• Ensures 100 percent of adults in the building are approved volunteers or expected

visitors.

Immediately informs Site Director or Assistant Site Director of any unapproved or

unannounced visitors.

Reports safety issues to the proper authority immediately, and files a written record

of any incidents involving police within 24 hours of event.

Ensures lobby welcome area is set up and orderly before, during, and after By the

Hand Club programming (sets up and tears down if needed).

Monitors students entering the site.

Kids must check in daily for attendance.

• Keeps and reports on the attendance of volunteers.
• Upholds a secure environment by tactfully addressing everyone who enters the

building.

Greets visitors, volunteers, and partners and ensures they understand where they

are going and what is expected upon arrival.

Know where to access basic first aid supplies, how to administer them, and when to

report injuries to Site Director.

• Ensure an up-to-date understanding of all events relevant to one’s site.
• Completes, implements, and reviews personal development plan with supervisor.
• Performs other duties as required and assigned.

Required Skills / Abilities :

Personal and saving relationship with Jesus Christ, evidenced by a lifestyle

that demonstrates the Word of God and displays a commitment to regular

fellowship with other members in a Bible believing church.

This position requires a Christ-like servant leader who has a sense of

calling and who models Biblical principles.

• Exemplifies By The Hand core values.
• Passion and commitment for urban student transformation, confidence to lead in a

challenging situation and belief that all children can learn.

Outstanding problem-solving skills with an orientation toward results, action,

impact and influence.

• Ability to work both as a team player and independently.
• Proven ability to work under tight deadlines and multi-task well.
• Outstanding time management and communication skills.
• Adheres to our Employee Standards of Living.
• Has completed an evangelism course and is trained and prepared to share the

gospel with others.

• Demonstrated ability to interact with team members, students, and volunteers.
• Strong knowledge of By the Hand Club and ability to answer questions from

potential donors, volunteers, parents, and partners.

• Thrives in a fast-paced, diverse, Christian-based and results-oriented environment.
• Strong customer service skills.
• Good verbal communication skills and hospitable demeanor.
• Great team player, able to cooperate with multiple different teams.
• Punctual and dependable.
• Problem solver and creative thinker.
• Self-starter and independently motivated.
• Enjoys working with kids.
• May have to work flexible hours as needed.

Education and Experience :

• Associate degree preferred.
• Comfortable using Google Suite (Drive, Mail, Calendar, Docs, Sheets).
• Must be fluent in Spanish (North Austin Site only).

Metrics :

Ensures 100% of adults in the building are approved volunteers or expected visitors.

Work Environment :

This job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopies, filing cabinets and fax machines.

Physical Demands :

The employee is regularly required to speak, listen, walk and sit for extended periods of time.

This role may require you to move equipment from room to room and lift up to 50 pounds.

Individual must be able to comfortably move quickly up and down stairs.

Disclaimer :

The duties and responsibilities described are not an exhaustive list of all functions that the employee may be required to perform.

The employee may be required to perform additional functions as necessitated by business demands.

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employment with By The Hand Club For Kids is at will, and the employee must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.