Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions).
Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation.
Supporting office equipment such as printers and scanners, and documenting installed applications.
Help Desk Support Technician
A company is looking for a Help Desk Support Technician to provide technical support and assistance to internal and external users. ...
Help Desk Specialist (Contract)
Help Desk Specialist to their team. Flexibility to support a rotating 24/7 schedule. Friendly, helpful attitude with good interpersonal skills and empathy. Capable of providing technical support over the phone. ...
Help Desk Specialist II
A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers. ...
Help Desk Specialist
Job Title: Help Desk Specialist. We are looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. Location: Washington, DC 20024. This role involves providing technical support to users, troubleshooting network issues, and perform d...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant- (Washington- DC), North America
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Handling Different PC Operating Systems...
Help Desk Specialist
Expression Networks is looking for an experienced Help Desk Specialist to join our team in Washington, DC. Help Desk, IT Support Services field, or similar. You will be operating in a mixed Windows/ Mac OS user environment and using Jamf and Microsoft InTune for mobile device management. This includ...
Application Help Desk Specialist
Application Help Desk Specialist. Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fu...
Help Desk Support I
Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. Guide customers through the problem-solving process and escalate unreso...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Washington D.C)
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Handling Different PC Operating Systems...
Deskside Support Specialist Journeyman DC
Supervises operation of help desk and serves as focal point for customer concerns. Provides support to end users on a variety of issues. Responds to telephone calls, emails, and personnel requests for technical support. Provides second-tier support to end users for either PC, server, or mainframe ap...