Customer Service Representative - Fire Service Technician - Sprinkler Systems

Requisition Number : 177706

Job Description

Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler Systems to provide outstanding customer service to both our internal partners and our customers through various activities using knowledge of Alarm Systems or Sprinkler Systems.

Responsibilities include :

• Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope / cost of proposed deficiency repairs.
• Preparation of customer facing deficiency repair proposals for approval.
• Assist in technical training for internal partners and miscellaneous projects.

Skills / Qualifications

Required

• Minimum 5 years' Fire Systems experience
• Ability to communicate effectively with AHJ’s as needed
• Excellent phone demeanor and experience with customer service
• High School Diploma / GED
• Conflict resolution & negotiation capabilities

Preferred

• Experience with reading, understanding and creating quotes
• NICET and other Fire Certifications
• Accurate typing and 10 key pad skills
• Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet / internet

Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry.

One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy :

• Competitive Pay
• 401(k) / Profit Sharing / Employee Stock Ownership Program
• Disability and Life Insurance Packages
• Paid Time Off and Holidays
• Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best.

With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.

To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company.

Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we’re proud to offer.

Our employee-partners know every job is critical, and that teamwork drives innovation. Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development.

Are you Ready™ for limitless opportunities at Cintas?

Cintas Corporation is proud to be an EEO / Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category : Service

Organization : Fire

Employee Status : Regular

Schedule : Full Time

Shift : 1st Shift

Nearest Major Market : Fort Myers

Nearest Secondary Market : Cape Coral

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