Search jobs > Rockville, MD > Advanced engineer

Advanced Support Engineer - Diamond

Check Point Software Technologies Ltd.
Rockville MD
Full-time

Why Join Us?

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people.

At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been recognized by Forbes as one of the World’s Best Places to Work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the IT category.

Check Point has also been named to Forbes’ list of World’s Top Female-Friendly Companies. If you want to make the world a safer place and join an award-winning company culture you belong with us.

Key Responsibilities

  • Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
  • Business and technical communication skills are important for interfacing with clients, both at the engineer and management level.

Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility

  • Occasional travel to customer sites in the US and Canada is required as needed.
  • Ensures management of customer expectations and resolution of technical issues in a timely manner.
  • Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies

LI-SU1

Qualifications

  • 5-8 years of relevant enterprise level networking and Internet Security technology experience.
  • Experience with Check Point products required.
  • Strong understanding of networking and operating system functions of RHEL or other Linux based servers.
  • Experience configuring and troubleshooting VPN technologies.
  • Strong understanding of the OSI model on Layers 1-4.
  • Experience with traffic analyzing tools like Wireshark.
  • Understanding of how common TCP / UDP connections are established based on their protocol.
  • Working knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.
  • Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash.
  • Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.
  • Must be eligible to work in the US without sponsorship from an employer now or in the future.
  • This is a hybrid work from home position that requires two days in the office per week, in locations where a Check Point office is present.
  • 30+ days ago
Related jobs
Check Point Software Technologies Ltd.
Rockville, Maryland

Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment. Business and technical communication skills are important for interfacing with clients, both a...

Promoted
Crown Cork & Seal USA, Inc.
Hyattsville, Maryland

Assure product and process quality by designing test methods, testing finished product and process capabilities, establishing standards, confirming manufacturing processes. Position Overview: Crown Food North America is searching for a Manufacturing Engineer to join our team to support operations fo...

Promoted
Capital One
Chevy Chase, Maryland

We are seeking Data Engineers who are passionate about marrying data with emerging technologies. Center 3 (19075), United States of America, McLean, VirginiaLead Data Engineer - Python, Spark (Enterprise Platforms Technology)Do you love building and pioneering in the technology space? Do you enjoy s...

Promoted
ALTA IT Services
Bethesda, Maryland

Understand the requirements to design, develop and review highly innovative, maintainable Dot Net code targeting mo....

Promoted
Leonardo DRS
Germantown, Maryland

As a Test Engineer, you will play a critical role in ensuring the quality and reliability of our RF-based products and systems. You will be responsible for designing, developing, and executing test plans, automating test scripts, and analyzing results. Conduct RF testing and analysis, including sign...

Promoted
DISH Network
Leisure World, Maryland

EchoStar has an exciting opportunity for a Process Engineer - Surface Mount Technology (SMT) with our Hughes Network Services Manufacturing division. Responsibilities include but not limited to:Work with business and production design teams to formulate a manufacturing process for new productsManage...

Promoted
ISI Professional Services
Beltsville, Maryland

ISI Professional Services is looking for an experienced Project Engineer – Systems Control/ Integration with expertise in the construction industry to provide Owner's Representative construction management services to a DoD client. The Project Engineer – Systems Control/ Integra...

Promoted
Syms Strategic Group, LLC (SSG)
Silver Spring, Maryland

Choose selenium tools and configure Selenium Test Environment (Ex: Eclipse IDE, Java, Selenium WebDriver and TestNG etc. Must have experience developing test plans and test procedures. Must have experience developing test plans and test procedures. Electing or identifying areas/test cases for Automa...

Promoted
GPI / Greenman-Pedersen, Inc.
Rockville, Maryland

Utilize engineering techniques and processes to identify improvements for various building projects, including concept development, preliminary design, final design, and/or construction. Manage the technical development, scheduling, and resolving engineering design issues. Be hands-on with projects ...

Promoted
Kleinfelder
Silver Spring, Maryland

Century Engineering, LLC, a Kleinfelder Company, is a multidisciplinary professional services firm offering a broad range of services to include consulting, engineering, environmental, planning, design, and construction services. Century Engineering is seeking responsible candidates for highway desi...