Dispatcher

Responsibilities

• Collaborate with scheduling coordinators, managers, and photographers to optimize resource utilization and resolve operational issues.
• Respond to unforeseen events, emergencies, or disruptions by implementing contingency plans and coordinating appropriate responses.
• Provide timely updates and information to customers regarding status or delays.
• Maintain accurate logs, reports, and records of dispatch activities, including incidents, responses, and resource utilization.
• Address inquiries, concerns, and complaints from customers providing exceptional customer service.
• Collaborate with the operations team to streamline processes, implement improvements, and enhance service delivery efficiency.
• Communicate clearly and concisely in stressful situations to internal and external stakeholders.
• Work effectively under pressure and adapt to changing priorities and environments.

Qualifications :

• Bachelor's degree from an accredited, not-for-profit University or College.
• A track record of commitment to prior employers.
• At least 4 years of professional experience.
• Proven experience in dispatching, logistics, or a related field.
• Experience in using dispatch software, GPS systems, and other relevant technology preferred.
• Strong time management skills and very detailed oriented.
• A proactive and positive attitude, with a commitment to providing exceptional customer service.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent communication (oral and written) and organizational skills.
• Knowledge of Windows, Apple OS, Microsoft Office, and Internet applications.
• Enjoys working independently and as part of a team.
• Ability to work some nights and weekends.
• Evidence of strong academic performance from college.

What's In It For You?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to) :

• Comprehensive healthcare coverage : Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
6 days ago