Chapel Hill Nursing Center -
Full Time Position
8am - 4pm (Mon-Fri) or 9am - 5pm (Mon-Fri)
Job Duties
- Answering and transferring all incoming calls in a courteous and professional manner, taking messages, giving information, directions, and other appropriate assistance to residents, staff, guests, and vendors.
- Maintaining a clean and visually appealing lobby (disinfecting check-in kiosk, pens, and keypad, updating bulletin board, etc.)
- Ensuring staff are wearing name badges and visitors are given visitor passes
- Answering and routing all incoming calls in a timely, courteous, and distinct, customer-friendly manner using proper telephone etiquette.
- Monitor the entry and departure for all guests, residents, and vendors while maintaining a safe and secure environment.
- Ensure that all visitors are screened prior to entering the facility
- Greet, identify, and visit with all guests / visitors with scheduled appointments. Offer brochure material when appropriate.
Function as information hub to all visitors ensuring their needs are met.
- Refer all marketing inquiries to Admissions Director. Complete Inquiry Sheet if Admissions Director is unable to talk with the prospect.
- Assist with other clerical tasks assigned by Administrative department
- Distribute mail throughout facility to staff and residents; assist in maintaining postal supply for residents and assist in preparing out-going mail.
- Retrieve incoming invoices from corporate office, gather signatures, and send back to Accounts Payable
- Maintain abundant supply of appropriate forms ready for use in files.
- Assist in redirection of disorientated Residents as needed.
- Coordinate use of common usage area for events / meetings as directed.
- Assist job applicants with giving them applications and department head information
- Other duties as assigned.
Summary
The receptionist is responsible for providing information and referral to residents, visitors, staff and prospective clients in a positive, service-oriented manner.
The Receptionist must possess excellent written and verbal communication skills. He / she must possess basic clerical skills;
typing, filing, light bookkeeping and be able to work in an environment with multiple interruptions. The position requires a pleasant nature and a willingness and desire to work with the elderly.
Required
- 18 years of age
- Team Player
- Customer Service Oriented
- Microsoft Office (preferred)
- Flexibility
Salary Range
$12.50 - $14.50 (Based on Experience)
30+ days ago