Benefits :
- Employee discounts
- Opportunity for advancement
- Training & development
Join our vibrant team at Moxie Salon, a leading full service luxury franchise salon with more than 20 locations open, recognized for our exceptional service, top-tier beauty treatments, and an environment that prioritizes both client satisfaction and employee growth.
We're dedicated to not just meeting, but exceeding the beauty needs of our clients. As we continue to expand our services and reach, we're looking for a motivated Sales Manager / Store Manager to help lead our team to new heights.
The Role :
We're in search of a Manager / Sales Manager with a flair for customer service and a passion for the beauty industry. This role is ideal for someone who is not just looking to work in a salon, but to bring enthusiasm and energy to our team, helping to drive our sales and service standards.
Whether you're directing staff, upselling services, selling memberships, or ensuring the salon operates smoothly, your contribution will be key to the business success.
Responsibilities :
- Manage daily salon operations.
- Motivate and inspire the team to hit sales goals.
- Drive sales through effective client consultation conversations, exceptional customer service, upselling salon services, and selling memberships.
- Handle cash register operations and ensure accurate cash reconciliation at the end of each day.
- Assist in opening and closing the salon, maintaining a safe and welcoming environment for both staff and clients.
- Play a pivotal role in selling membership subscriptions, promoting the benefits to our clients.
- Lead and motivate a team of stylists and makeup artists, fostering a collaborative and positive work environment.
- Ensure the salon is maintained to the highest standards of cleanliness and organization.
Qualifications :
- Proven experience in a sales or customer service role; experience in a salon, beauty industry, or spa setting is a plus, but not required.
- Exceptional communication and interpersonal skills, with a knack for motivating others.
- Strong organizational skills and the ability to multitask effectively.
- Integrity and honesty
- Ability to work flexible hours, including weekends and evenings.
- A passion for the beauty industry and a commitment to delivering outstanding customer service.
Why Join Us?
At Moxie Salon, we believe in nurturing talent and supporting our team members' growth and development. We offer a competitive base salary and opportunities for professional development in the thriving beauty industry.
You'll be joining a dynamic team that values creativity, teamwork, and excellence.
Job Type : Full-time
Pay : $22.00 - $25.00 per hour
Expected hours : 35 42 per week
Shift :
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Application Question(s) :
A prospective client tells you she has used your main competitor for 10 years and likes their product.
What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue
A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
Experience :
Leadership : 3 years (Required)
License / Certification :
Senior Store Sales Manager
The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. Does leading by example and developing your team in a retail sales environment exci...
Gym Manager & Membership Sales!
The goal is to keep our gyms exceptionally clean, organized, and assist members or prospective members at the club for sales/handling. Sales of Membership and Personal Training (ideal for those certified in training). ...
Marketing Manager
The Marketing Manager will offer support to the organization's Development Team in their effort to create strategy and deliver solutions to contribute to the company’s overall growth. The Marketing Manager will handle a variety of projects which can include the following responsibilities:....
Store Foods Department Manager
Are you passionate about delivering exceptional customer experiences driving sales and leading teams We are seeking Fresh Foods Managers with 35 years of experience in food retail including managing fresh packaged and prepared food sections. Store Food Department Manager Think Career RPO. The ideal...
Territory Sales Manager-New York
Territory managers build and foster strong customer relationships within a particular region. Manage the entire sales process from identifying prospects, cold calling, face to face meetings, product/ service demonstration to the vetting process of a potential agent. Associates, Bachelor’s...
On-Premise General Sales Manager
The General Sales Manager is responsible for the overall day to day operations of their branch. Direct Store Delivery (DSD) management, including proven track record of meeting or exceeding assigned sales objectives. In addition they are to drive and develop world class retail execution, best in cla...
Senior Sales Manager - Licensing & Partnerships - Remote.
As a Senior Sales Manager of Licensing & Partnerships for BaubleBar you will be responsible for driving strategic sales growth & managing relationships with key wholesale partners. Analyze & present sales data while constantly working to maximize sales opportunities. Today, BaubleBars unabashedly op...
Senior Sales Strategy Manager.
Were looking for a Senior Sales Strategy Manager to drive go-to-market strategy & project management globally. As a Sales Strategy Manager, you will help leadership define the go-to-market strategy in the region, & lead execution by managing various projects cross functionally, helping set up the cu...
District Sales Manager - Designate
Develop, build, and maintain positive relationships with store management, growing sales and executing sales programs and initiatives. District Sales Manager - Designate. Successfully complete all activities included in our robust Sales District Leader Designate onboarding program. Lead district mee...
Life Insurance Sales Team Manager
Exciting Opportunity for Experienced Professionals: Sales Manager Role - Remote and Flexible! Are you a seasoned professional with a wealth of experience in customer service and sales? We have an incredible opportunity for individuals who bring wisdom, dedication, and a wealth of life experience to ...