WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.
You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.
You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Greets guests in a friendly, courteous manner monitors room atmosphere.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
- Operates a cash register / . System, ringing proper amount into the register and giving the guest or server the correct change;
accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
- Familiar with restaurant food menu, including description, price, add-ons, and beverages. - Gives cash refunds or Credit memorandums as directed by Supervisor / Manager.
- Coordinates and controls the flow of the restaurant.
- Resolves service issues according to established guidelines. - Ensures dining and serving areas are set up and maintained according to standard.
- Knows and promotes current casino events and programs and can give guests directions to all casino areas.
- Answers telephone in a professional manner.
BRING US YOUR BEST.
- High School Diploma or equivalent required.
- Prior customer service experience in a fast-paced environment preferred. - Previous cash handling experience a plus.
- Must have excellent customer service and interpersonal skills. .
- Must have excellent verbal communication skills; must be fluent and literate in English.
- Ability to operate a . System and / or adding machine and make change.
- Must have basic math skills, including the ability to add, subtract, multiply, and divide.
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
STAY IN THE GAME. FOLLOW US.
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