Search jobs > Novi, MI > Development coordinator
At Hines Park, we are committed to an environment where the customer is always treated with respect and dignity.
Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity.
Above all, there is the highest standard of honesty and integrity when conducting business.
If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
- Medical insurance
- Dental and vision Insurance
- Paid vacation time
- 401(k) plan
- Growth opportunities
- Family owned and operated
- Great work environment
- Team environment
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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