Sr. Business Analyst (Operations and Supply Chain)

ABOUT INSPIRE MEDICAL SYSTEMS

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA).

We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP.

Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect.

With positive persistence at our core, we are committed to all those we serve.

WHY JOIN OUR FAST-GROWING TEAM

At Inspire, we value people your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community.

We embrace a people-first culture by offering hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.

If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team!

ESSENTIAL JOB FUNCTIONS

Experienced Sr. Business Analyst / Project Manager (BA / PM) for our Corporate & Operations Applications team, providing the process and technical business analysis skills, while also leading small to mid-size projects, for the Operations functions, including Supply Chain and Customer Service.

In this position, you will have a high level of interaction with the functional business users and the Information Services (IS) team.

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE

• Liaise with business teams and senior management to capture and define business requirements, information models, workflows, test cases and business cases for Microsoft Business Central and other solutions in the Operations and Supply Chain space.
• Review functional design documents, user stories, and other functional artifacts to ensure alignment with the business needs.
• Provide functional and process knowledge and oversight for concurrently running projects and evaluate best practices as well as process alignment.
• Manage small to medium size Operations projects from initiation to closure, including solution selection, initiation, planning, execution, deployment, hypercare, risk management and stakeholder communication, among other SDLC activities.
• Highly accountable to deliver quality solutions on time and within budget.
• Serve as a point of contact and escalation for teams, ensuring team actions remain in constructive collaboration.
• Stay updated on the latest features, updates and best practices, and recommend improvements or enhancements.
• Develop and maintain process documentation for the team.
• Onboard, train, and support Business Analysts and SMEs (Subject Matter Experts).
• Facilitate team retrospectives targeting growth in process and culture.
• Work to develop and standardize solutions to address problems, improve productivity, profitability and business processes through technology.
• Work on ERP enhancements and incidents in other business functions as needed.
• Ensure appropriate Quality documentation is created as required.

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required Qualifications :

• Bachelor’s degree from an accredited college or university
• 5+ years working as a Business Analyst in Operations and Supply Chain or comparative role
• Experience on 5+ ERP implementations with direct deliverables in the Supply Chain space
• Experience authoring quality validation deliverables

Preferred Qualifications :

• Masters' degree or higher in Information Technology, Business, or related field
• 9 years working as a business analyst in Operations and Supply Chain
• At least 5 years experience working in a regulated medical device company
• Experience in and strong understanding of Supply Chain processes including MRP, purchasing, receiving, inventory management, warehousing and shipping.
• Experience in and strong understanding of Customer Service / sales order management.
• Willingness to learn Supply Chain / Operations technologies and new ERP, including Microsoft, SAP, Oracle, etc.
• Strong interpersonal, oral, presentation and communication skills with ability to communicate complex ideas effectively
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Comfortable working in a high volume, fast-paced, rapidly changing, results-oriented work environment
• Ability to deal with ambiguity and changing environments, learn quickly and teach others
• Ability to handle multiple tasks simultaneously; possesses strong organization and prioritization skills
• Project management experience
• Proficiency in Microsoft Office Excel, Word, PowerPoint, Visio, and Project
• Proficiency in Azure DevOps
• Strong process mapping, systemic thinking and problem-solving ability
• Global experience

SALARY

The salary for this position is expected to be between $113,700 and $153,900 and will be offered at a level consistent with the experience and qualifications of the candidate.

This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and / or skill level.

BENEFITS AND OTHER COMPENSATION

Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered) :

• Multiple health insurance plan options.
• Employer contributions to Health Savings Account.
• Dental, Vision, Life and Disability benefits.
• 401k plan + employer match.
• Identity Protection.
• Flexible time off.
• Tuition Reimbursement.
• Employee Assistance program.
• All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.
22 days ago