Warranty Analyst

MS Companies has an Automotive Assembly Plant Quality Assurance Warranty Analyst opportunity. This is a direct hire position with a world class OEM.

Must have US Citizenship or Permenant Resident status to qualify - No VISAs.

Position Summary :

Analyze data from customer feedback and lead improvement activities in an automotive manufacturing environment.

Essential Functions :

• Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement.
• Update customer feedback database with improvement activities and status.
• Communicate with cross-functional departments to ensure understanding of customer issues & improvements.
• Visit suppliers and / or dealers, when required, to investigate and determine countermeasure effectiveness.
• Coordinate and conduct internal campaign for quality flow-outs to customers and issue report.
• Investigate and inform responsible departments of external quality concerns. Work with departments to identify root cause, implement containment and develop countermeasures in a timely manner.
• Issue reports and presentations regularly to inform customers on progress and results.
• Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Meet all other requirements as assigned.

Position Requirements :

Education

Bachelor’s degree equivalent experience desired

Related Experience

1 10 years job related experience preferred

Skills / Knowledge

• MS Word, Excel, PowerPoint
• GQIS desired

Additional Information :

Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift.

Position may require on-call

duty or overtime due to overall responsibility.

Our team members enjoy industry-leading benefits such as :

• Competitive wages and bonus potential
• 15 paid holidays, 3 personal days, and 10 paid vacation days
• 93% Company-paid Medical, Dental, and Vision for Team Members and their families effective your first day!
• 28 paid days off (depending on date of hire)
• 401(k) savings plan with immediate company matching
• Discounts on new vehicles of our brand
• Tuition assistance program available
• Fitness center, onsite cafeterias, and free team wear

INDQSS