We are Continuum Solutions, a boutique, talent acquisition firm based in Houston, TX. We have partnered with our local client to identify talent for their open IT Analyst position.
IN-OFFICE, DOWNTOWN HOUSTON
About Us :
Our client is a dynamic and growing company in need of an IT Analyst to join their team. Our client operates in a fast-paced environment that values innovation, collaboration, and professional growth.
They offer opportunities for career development and a supportive work culture.
Job Description :
Seeking a motivated IT Analyst to support IT infrastructure and provide technical assistance to team members. The ideal candidate must have a strong understanding of both Mac and Windows environments and be eager to learn and grow in a challenging role.
Responsibilities :
- Provide technical support to end-users on both Mac and Windows platforms, including troubleshooting hardware and software issues.
- Install, configure, and maintain computer systems, network devices, and peripherals.
- Collaborate with IT team members to ensure the smooth operation of IT systems and services.
- Assist with the implementation and maintenance of IT security protocols and practices.
- Monitor system performance and identify areas for improvement.
- Document IT procedures, processes, and configurations.
- Assist in IT projects and initiatives as needed.
Requirements :
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Strong knowledge of both Mac and Windows operating systems.
- Good knowledge of 365, user management - more than passwords.
- Experience with IT support, including hardware and software troubleshooting.
- Basic networkingskills, familiarity with concepts and protocols.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Eagerness to learn new technologies and adapt to changing IT environments.
Preferred Qualifications :
- IT certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud).
- Familiarity with ITIL (Information Technology Infrastructure Library) principles.
Benefits :
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.
- Exposure to a variety of IT systems and technologies.
If you are a motivated IT professional looking to gain experience in a dynamic and growing company, we encourage you to apply for this exciting opportunity!
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