About Persistent
We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next.
Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above.
We work with many industry-leading organizations across the world, including 14 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,186.
0M revenue in FY24, delivering 14.5% Y-o-Y growth. Our 23, 800+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries.
We’re also pleased to share that Persistent has been recognized as the Most Promising Company of the Year at the 2023 CNBC-TV18 India Business Leader Awards and named a Leader and Star Performer in Everest Group’s Software Product Engineering Services PEAK Matrix® 2024 .
We also won four 2023 ISG Star of Excellence™ Awards , reflecting the highest standard of customer service excellence. Throughout this market-leading growth, we’ve maintained strong employee satisfaction - over 94% of our employees approve of the CEO, and 89% would recommend working at Persistent to a friend.
About Position
Rol e : Salesforce Project Manager
Location : Chicago, IL
Experience : 8-10 Year
Job Type : Fulltime
What You'll Do :
- Collaborate with key-business stakeholders, fellow IT teams, directors, product managers, and engineers to develop specifications for new Salesforce and cloud-based products / services, applications, and solutions
- Drive the successful delivery of operational releases
- Drive the successful delivery of projects conform scope and within time & budget, while managing ri s k
Expertise You'll Bring :
- Minimum 10 years broad Information Technology experience with good experience in Salesforce Managing Services
- Understanding on ITSM Experience on leading Service engagement Salesforce platforms
- Comfortable with both Classic and Lightning (LWC)
- Good on coordination and automation mindset
- SOP Creation and maintain Good understanding on ticketing tool like ServiceNow, Jira
- Knowledge of tools like Data Loader, Workbench, Salesforce Inspector
- Demonstrated budget management, tracking, and forecasting skills and experience
- Demonstrated on-time and on-budget system delivery skills and experience
- Demonstrated experience in creating, maintaining, and improving processes, metrics, SLAs for the various interfaces, systems, etc.
The candidate will have deep insights into customer requirements, business needs and we have expectations of the candidate to :
- Adhere to the coding and review practices laid down by the team.
- Be equally responsible for the quality and timeliness of the modules you are working on.
- Display keen interest in the latest technologies and share that knowledge with peers.
- Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions
Education (degree) and professional experience required :
Bachelor’s degree in Technology, Computer Science or relevant equivalent professional experience.
Benefits :
- Competitive salary and benefits package.
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage : group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Our company fosters a values-driven and people-centric work environment that enables our employees to :
Accelerate growth, both professionally and personally
Impact the world in powerful, positive ways, using the latest technologies
- Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
- Unlock global opportunities to work and learn with the industry's best
Let’s unleash your full potential at Persistent persistent.com / careers
- Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
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