Medical Practice Secretary
Setting : Family Medicine / Primary Care
Location : Boston, MA 02118
Pay Range : $18 - 22.50 / hr DOE
Schedule / Shift : M-F 8 : 00am-5 : 00pm. 1 hour lunch
Position Summary :
A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients / staff of the Family Medicine department.
A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice.
Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the tently provides excellent customer service and makes patients feel welcome.
Maintains a positive attitude. Uses communication devices appropriately.
Essential Duties and Responsibilities :
Promotes a sense of "team work" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and / or X-file appointments upon s After Visit Summary instructions with patient as additional labels as needed.
Responsible for early am chart preparation and other opening / closing procedures.
Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e : mail or staff message.
Skills / Qualifications : Bilingual in English and Spanish
1 year of medical secretary experience
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