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Social Sales Manager

Sheraton
Grand Rapids, MI
Full-time

Description

We are hiring a Sales Manager !

This sales manager will focus on our Social groups / events with a primary focus on Weddings, Family Reunions, and various other social events.

Located within advantageous proximity to downtown Grand Rapids, and just moments from the Grand Rapids Airport, the River City has something for every guest;

offering big-city amenities nestled in small-town charm. The Sheraton Grand Rapids Airport Hotel creates and elegant, comfortable gathering environment with over 20,000 square feet of dynamic and flexible event space for meetings, conferences, weddings and social affairs.

We welcome Guest to join us at Solace, our on property restaurant.

Summary :

Being the Sales Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel for both guest rooms and event space.

Responsibilities :

Foster Business with proactive and reactive sales efforts. Provide excellent customer service to our clients with speed and efficiency in returning calls and bookings.

Exude proactive planning, organizational skills and keen sense of pricing for overall efficiency of department. Provide excellent follow through on details to account and to hotel departments.

Be the face of the hotel as all industry events with property representation of professionalism and character. Work with 3rd party booking sites, Concord revenue management and city convention centers for maximization of key city-wide events.

Meet and exceed all monthly revenue and sales calls goals. Documentation of all sales activities in Delphi or similar sales system for tracking and history.

Be a team player at all times to assist as needed in the operation of a successful hotel.

Benefits :

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical / dental / vision plans, life insurance, ST / LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

30+ days ago
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