Search jobs > Fargo, ND > Insurance customer service

Insurance Customer Service Agent

Dacotah Banks
Fargo, ND , US
Full-time

Job Summary

Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality.

A team player who has the ability to multi-task and also has a passion for helping others.

Accountabilities

  • Provide prompt and courteous customer service
  • Maintain a strong and positive work ethic and total commitment to success daily
  • Maintain agency management system
  • Assist customers with policy changes
  • Participate in educational opportunities to stay informed of industry developments
  • Provide support to team members to reach agency performance goals
  • Perform other duties as assigned

Qualifications and Skills

  • A commitment to professional and ethical behavior
  • Effective verbal and written communication skills; communication proficiency
  • Demonstrated ability to use tact, diplomacy, and professionalism when dealing with customers and co-workers
  • High importance placed on excellent customer service
  • A self-starter, one who is highly motivated
  • Detail-oriented, thorough with a focus on accuracy
  • Aptitude and willingness to learn various software applications relevant to this position

Experience

Insurance or Other Business-Related Experience

Licenses & Certifications

Current Property & Casualty Insurance License, or willingness to obtain within 90 days

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including :

  • Health Insurance- Dacotah Bank pays 100% of the premium, individual and family coverage
  • Dental Insurance- Dacotah Bank pays 100% of the premium, individual and family coverage
  • Health Savings Account
  • Life Insurance for the employee and family
  • Paid Vacation and Sick Time
  • Retirement Plan Options
  • Additional Perks and Benefits

Qualifications

Skills

Preferred

Customer Service

Advanced

Highly Organized

Advanced

Verbal Communication

Advanced

Desire to Learn

Advanced

Energetic

Advanced

Microsoft Office

Advanced

Excel Software

Intermediate

Behaviors

Required

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity :

Motivations

Required

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization :

Education

Experience

Preferred

1-2 years :

Insurance Related Experience

Licenses & Certifications

Preferred

Property Insurance

Casualty Insurance

Life Insurance

Health Insurance

30+ days ago
Related jobs
Promoted
Ryan Kill - State Farm Agent
Fargo, North Dakota

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Use a customer-focu...

Promoted
American Family Insurance - Tanner Bittner Agency LLC
West Fargo, North Dakota

Provides personalized, professional customer service experiences by building trust and developing strong customer relationships. Customer Service Representative. Demonstrated customer service experience. Assists the agency owner with attaining agency service goals. ...

Dacotah Banks
Fargo, North Dakota

Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. Provide prompt and courteous customer service. High importance placed on excellent customer service. We are seeking an individual to enhance customer relationships and build trust with ...

Todd Vanyo - State Farm Agent
Fargo, North Dakota

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Use a customer-focused, needs-based review process to educate customers about insurance options. Establish customer relationships...

GE Appliances, a Haier company
Argusville, North Dakota
Remote

As a Remote Inbound Customer Service Agent- Bodewell with GE Appliances, you will create an outstanding quality service experience for the GE Appliance consumer, by receiving inbound calls and answering questions about major appliance deliveries in English. Inbound Customer Service Agent- Bodewell- ...

Tom Weber - State Farm Agent
Fargo, North Dakota

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Use a customer-focused, needs-based review process to educate customers about insurance options. Establish customer relationships...

Ryan Kill - State Farm Agent
Fargo, North Dakota

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Use a customer-focu...

Envoy Air
Fargo, North Dakota

Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Come and work for Envoy Air, an American Airlines Group Company, at Hector International Airport and...

American Family Insurance - Tanner Bittner Agency LLC
West Fargo, North Dakota

Provides personalized, professional customer service experiences by building trust and developing strong customer relationships. Customer Service Representative. Demonstrated customer service experience. Assists the agency owner with attaining agency service goals. ...

Promoted
Platinum Supplemental Insurance
Fargo, North Dakota

If you’re exploring sales careers, you already know sales is the way to get ahead. Have you ever noticed that the most successful sales people receive superior support from the companies they work with? A robust company like Platinum handles objectives like marketing, recruiting, customer service, a...