Fabio Fernandez - State Farm Agency, located in Lewisville, TX is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish / English) Customer Service Representative.
This is a position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to :
- Answer phones and greet clients.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Provide excellent customer service
You will receive :
- Hourly pay plus commission / bonus
- Health benefits
- 401k
- Paid time off (vacation and personal / sick days)
- Growth potential / Opportunity for advancement within my agency
- Hiring Bonus if licensed; eligible if able to become licensed.
Requirements
- Bilingual (Spanish / English)
- Customer Service experience
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Customer Service Representative - Hiring Immediately!
CornerStone Staffing has partnered with a company in Keller, Tx to staff for Customer Service Representatives!. Customer Service Representative/Order Puller. ...
Customer Service Representative in Dallas Fort Worth Airport (Spanish Speakers) - $19/hr
Airline seeking highly skilled customer service agents. Perform a broad range of duties depending on location and service demands while delivering a high quality product. ...
Medical Customer Service Representative - Remote For Texas residents - Hiring Immediately!
CornerStone Staffing is partnered with a Patient Advocacy company that is hiring for Remote Medical Customer Service Representatives! Apply for this exciting opportunity today! . Respond to patient inquiries via phone and email regarding medical services and billing. Provide information t...
Bilingual Inbound Customer Service Representative (Tolling)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative (Remote Site - TX)
SWBC is seeking a talented individual to provide customer service in a fast paced, inbound call center environment for Financial Institutions. Online Banking assistance, Card Services, assist with debit card fraud alerts, gathering information for loan applications and any additional duties assigned...
Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative
With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store!. ...
Customer Service Sales Representative
We’re looking for an enthusiastic, highly-motivated Customer Service Sales Representative to provide an excellent experience to our customers. Respond to customer inquiries, product and service questions, and customer complaints. Work closely with the sales lead to stay up-to-date on service and pro...
Customer Service Representative-Flooring
OVERVIEW OF YOUR DAILY TASKS: Entering customer details and order specifications (alpha numeric) Respond to various communications in a professional and courteous manner Update records for reselections and/or rescheduled installs Assist customers with order resolutions Work harmoniously with others ...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Juliana Velez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help pe...