Business Operations Analyst

The Company

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.

PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.

Together, our values ensure that we work together as one global team with our customers at the center of everything we do.

Job Description Summary :

PayPal’s Cyber & Information Security (PCIS) team is looking for a self-driven, detail-oriented Business Operations Analyst to support the PCIS Business Operations team and our leaders.

The Business Operations Analyst will report to the Senior Manager of PCIS Business Operations and will support a variety of workstreams within the organization.

Your way to impact

The Business Operations Analyst plays a crucial role in enhancing the efficiency and effectiveness of the PCIS organization by streamlining expense management and ensuring accurate budget oversight.

By collaborating with finance, legal, and procurement teams, this position facilitates timely processing of expenses and contracts, directly impacting financial health.

Additionally, the analyst's involvement in workforce planning provides valuable insights into resource allocation, enabling the organization to optimize its staffing strategy.

Your day to day

Expense & Budget Management

• Facilitate the expense management lifecycle, including tracking, processing requests and supporting vendor health reviews.
• Collaborate with finance, legal and procurement teams to ensure accurate and timely processing of expenses and contracts.

Workforce Planning

• Assist with workforce and capacity planning of both FTEs and contingent workers.
• Maintain reporting to support visibility into current state workforce.

Business Engagement Activities

• Assist with planning and coordination of operating cadences and other engagement initiatives.
• Support employee engagement efforts in partnership with HR.
• Participate and / or lead special projects as needed.

What Do You Need To Bring

• 2-5+ years of experience in planning, business operations or project management.
• Strong MS Excel & PowerPoint skills. Experience with Workday & Field glass is a plus.
• Possess a proactive mindset and eagerness to learn.
• High delivery focus with an emphasis on task ownership and quality completion.
• Excellent interpersonal and communication skills; proven ability to work effectively with all levels.
• Ability to manage multiple projects with competing priorities, meet deadlines, and adapt to change.
• Bachelor's degree in Business Administration, Information Technology, or related field or equivalent experience.

PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The U.S. national annual pay range for this role is $52800 to $136510.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.

Our Benefits :

At PayPal, we’re committed to building an equitable and inclusive global economy. That’s why we offer benefits to help you thrive in every stage of life.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of any characteristic protected by federal, state, or local law.

Belonging at PayPal :

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.

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