About Us :
With more than 50 years of unwavering fashion for quality, Norman International Inc. is among the world's largest and well-respected manufactures of window coverings.
Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best! We are looking for a proactive and analytical Senior Account Associate to join our dynamic team.
Job Summary :
We are seeking a detail-oriented and strategic Senior Account Associate to join our team. This role will play a key part in analyzing market trends, supporting product launches, and collaborating with cross-functional teams to drive business performance.
The ideal candidate will be experienced in sales support, data analysis, and project leadership, with a deep understanding of market dynamics and customer needs.
Key Responsibilities :
- Gather and analyze statistical data on competitors, examining their products to gain market insights.
- Collect and interpret data to identify potential markets and key factors influencing product demand.
- Track and forecast marketing and sales trends, offering actionable insights to the team.
- Evaluate the effectiveness of company pricing, promotional efforts, and other marketing strategies.
- Partner with internal departments for new product launches, overseeing creative design, execution, distribution, reporting, and onboarding.
- Provide support to customer service, resolving escalated order issues and offering product / process guidance.
- Prepare PowerPoint presentations for meetings, showcasing strategic business ideas and sales performance.
- Independently resolve customer inquiries on payments, product specifications, or machine-related questions.
- Lead team members on special projects as needed.
Job Requirements :
- Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
- Minimum of 5 years' experience in analytical, sales support, or merchandising roles, preferably with National Accounts.
- Strong quantitative and analytical skills.
- Flexibility and adaptability to frequent shifts in direction.
- Mandarin language proficiency is a plus. Benefits :
- 401(k)
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance