Student Records Specialist

Student Records Specialist

Rasmussen University

Bloomington, MN

The Student Records Specialist (SRS) works in a team environment to ensure the accuracy and integrity of student records upon which all campus and central departments rely.

The SRS will be assigned to on one of the three teams in the Office of Student Records. The SRS will be cross-trained in order to assist other teams as needed.

This will enhance the professional development of the SRS. The team’s work will focus on the different areas of the student life-cycle (Entrance, Active, Exit).

The SRS will follow the policies and procedures adopted by the University in performing the duties of the position, including understanding and complying with the Family Educational Rights and Privacy Act (FERPA) in handling student information.

This is a full time hybrid role based in the Bloomington, MN market. The Student Records Specialist will be on-site a few days per week with the option to work remotely the remainder of the week.

Responsibilities :

• Responsible for processing student status and data changes from the point of new enrollment through graduation / exit in a timely and accurate manner.
• Responsible for the overall maintenance of all electronic and paper student records through accurate verification of information and data entry.
• Process and maintain new applicant and re-enter student records through the entire student lifecycle.
• Collect and enter attendance information, data changes, status changes, missing and incomplete grade changes in a timely manner.
• Prepare and inventory records as required for offsite storage.
• Conduct regular and quarterly audits of student records to ensure data reliability and accuracy.
• Assist with the preparation and support of internal and external audits / visits during which student records are reviewed.
• Conduct end of quarter / start of quarter audit for accuracy of census lockdown data; partner with respective team members to address and resolve inaccuracies.
• Produce and validate the accuracy of reports provided to campus and central departments (i.e. award letters, diplomas, honors).
• Fulfill requests for Rasmussen transcripts and document the activity.
• In support of the collaborative team environment, share responsibility for providing assistance with campus and community activities both on campus and off-site such as, career fairs, graduation ceremonies, etc.
• Develop and nurture collaborative relationships with peers and managers to support the team effort for student and University success.
• Keep abreast of and maintain strict adherence to all institutional, governmental and accreditation policies and regulations, and codes of conduct at all times.
• Possess a high level of integrity in all interactions with students and employees by showing a regard for both the stated expectation of the policy as well as its intent.
• Actively contribute to the learning environment and collegial experience for students and employees; provide constructive and appropriate input and ideas to assist the University in decision-making and process improvement.
• Makes the best use of time / resources and prioritizes activities; stays focused in spite of distractions.
• Promote the value of team continuity and cohesiveness and acknowledge wins and successes for the team.
• Effectively translate and motivate others to translate ideas into actions.
• Consistent attainment of qualitative and quantitative performance expectations.
• Devise and execute new methods and strategies to reach challenging goals and persist until individual and team objectives are achieved.
• Recognize, capitalize, and pursue activities and opportunities with energy and drive.
• Demonstrate a sincere positive attitude towards completing tasks and achieving individual, team, and organizational goals.
• Seek out and / or accept additional responsibilities in the context of the role.
• Fundamental awareness of the organizational culture and general knowledge of how to accomplish and complete tasks through appropriate and accurate channels.
• General understanding of the reasoning behind key organizational policies, practices, and procedures, and ability to assist new employees with their comprehension and demonstration of said policies, practices, and procedures.

Reporting Relationship :

The Student Records Specialist reports to the Manager of Student Records and has no direct reports.

Position Requirements :

• Associate's Degree Required
• Candidates must possesses strong organizational skills with the ability to multi-task and manage interruptions while delivering within tight deadlines.
• Must have a strong command of the English language, in both oral and written form.
• Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel; student information system experience preferred.
• Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
• Proven customer service in a professional environment.
• Must be self-motivated and directed, and be flexible, patient and solutions-oriented.
18 days ago