A company is looking for a Customer Lifecycle Program Manager to design and implement digital programs that enhance customer adoption and value.
Key ResponsibilitiesDevelop and manage customer digital-led programs throughout the customer journeyAnalyze customer data to optimize engagement campaigns and improve customer experienceCollaborate with cross-functional teams to scale digital-led initiatives and maintain brand consistencyRequired QualificationsBachelor's degree in communications, marketing, or a related field5+ years of experience in customer success or marketing, particularly in B2B SaaSExperience with multichannel marketing strategiesAbility to develop long-term program roadmaps while managing detailed executionProven experience in optimizing customer engagement through data analysis
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