Search jobs > San Jose, CA > Support analyst
A company is looking for a Voice Support Analyst to provide specialist support for managed voice solutions and services.Key ResponsibilitiesMonitor and respond to infrastructure alarms and metricsTake ownership of support tickets and maintain communication with clientsTrain end-users and provide escalated support for L1 Support EngineersRequired QualificationsExcellent customer service skillsExperience maintaining SLA targetsGeneral understanding of IP switching and routingExperience with Microsoft 365 (M365)Exposure to ITIL processes, specifically problem, incident, and change management
Voice Support Analyst
A company is looking for a Voice Support Analyst to provide specialist support for managed voice solutions and services. ...
IT Helpdesk Support Specialist
PsiQuantum does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital...
Senior Project Manager
This position, under general direction, exercises judgment and discretion and is responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Mentors and provides guidance to less experienced project managers. PG&E ...
Global Partner Solutions Engineer
Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. We are seeking a Solutions Engineer to join our dynamic sales team. As a Cloud and AI Infrastructure Solutions Engineer, you will play a pivotal role in facilitating the success of the Cisco Field ...
Senior Telecom Engineer
A company is looking for a Senior Telecom Engineer to design, implement, and support contact center cloud solutions. ...
Data Analyst
Create dashboards in Power BI and Tableau, Apply statistical methodologies and data mining skills to large volumes of data, Analyze data, and provide insights to senior executives. We have an exciting opportunity for a Data Analyst 3 with the top leading multimedia and creative software company in t...
Senior Financial Systems Administrator
Financial Systems Administrator (NetSuite). Administrate and be the primary support contact for our financial systems stack: NetSuite, Expensify, Avalara, Navan,. Participate in large, complex, highly cross-functional system implementation projects: requirements gathering, systems configuration, tes...
Telecom - Software Engineer 3
Oversee the development, design, and implementation of comprehensive test strategies for software releases, ensuring alignment with product requirements and quality standards.Write scalable automation tests for microservices, integrating with various systems to ensure efficient and reliable testing....
Process Engineer
Kelly Engineering is looking to hire a qualified Process Engineer to join the R&D Team for our client located in Sunnyvale, CA. The Process Engineer (Array R&D) will be responsible for supporting Biochip Array R&D activities and microarray printing. Bachelor’s degree in a relevant engineering discip...
Field Failure Analysis Engineer
Collaborate with Product Engineers, Hardware Engineers, and Test Engineers in debug of specific field RMAs. Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Bachelor’s degree in Electrical Engineering, Mech...