Technical Coordinator

Job Description

Job Description

Company Overview :

Happier is a premier hospitality operator and developer with multiple entertainment venues across New York City. Our mission is to deliver unforgettable experiences through high-quality events spanning live music, corporate functions, and private celebrations.

Notable for pioneering innovative spaces such as WSA, SAA and 99 Scott, we are committed to excellence in service, with a culture that values creativity, teamwork, and exceptional event execution.

Position Summary :

The Technical Coordinator is essential in supporting pre-sales event processes, coordinating event production pricing, managing technical equipment inventories, and advancing production details to ensure seamless event executions.

This role demands a keen understanding of the technical requirements for audio, video, and lighting equipment operation and live music / event production, coupled with strong organizational and communication skills.

Locations : Happier Team Office

Happier Team Office

161 Water Street

99 Scott Avenue

154 Scott Avenue

Scope of Responsibilities :

Pre-sales Event Support : Provide the Event Sales Team with technical information and support during the initial client interaction phase, detailing venue capabilities and available inventory.

Event Production Pricing : Implement pricing strategies for turnkey equipment rental packages. Customize equipment rental pricing for sales and booking teams, ensuring comprehensive provisioning for events to maximize revenue.

Equipment Inventory Management : Oversee the intake, organization, tracking, transfer, and regular audits of equipment stored across various AV closet locations to maintain operational readiness and proper resource distribution for upcoming events.

Detailed Production Advancing : Collect and organize detailed production requirements from clients and internal programming departments to meet all technical needs for scheduled events.

Event Booking and Production Platform Coordination : Ensure accurate data transfer between event booking platforms (e.g., Prism, Tripleseat) and technical production platforms (e.g., Rentman).

Technical Staff Coordination : Manage outreach, scheduling, and payment for freelance and part-time technical staff to meet event staffing requirements.

Lighting Coordination : Oversee the deployment and retrieval of portable lighting equipment for events and assist with the development of SOPs for architectural lighting systems across various properties.

Skills and Qualifications :

AVL Equipment Familiarity : Intermediate knowledge of audio, lighting, video, and DJ equipment. Must have a keen interest in learning about different equipment types, their requirements and operation.

Resource Management Software : Willingness to master several CRM platforms, including Prism.fm, Tripleseat, and Rentman.

Familiarity with Live Music and Event Production Workflows : Basic understanding of an event production schedule, including load-in, setup, soundchecks, strike, and load-out.

Organizational and Detail Orientation : Ability to manage and communicate precise details about multiple projects simultaneously.

Communication Skills : Strong capability to handle high volumes of internal and external communications with various stakeholders effectively.

Career Opportunity :

This position offers a dynamic working environment where you will be engaged in significant operations and administrative roles, providing critical support that impacts the success of events.

If you are driven, technically curious, and thrive in fast-paced settings, this role offers you the chance to develop and grow professionally within the field of event technology management.

There is a clear path from this role to a position as Production Manager, or a specialist such as an A1, L1, V1 or Systems Engineer.

The base pay range for this position is a salary range of $30.00 35.00 hourly. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history / job-related knowledge, qualifications and skills, etc.

Team Benefits :

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Free Food & Snacks
• Training & Development
• Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals.

Please feel free to forward resumes