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Senior Retail Sales Associate (In-Store Sales and Customer Service)

AAA Club Alliance Inc.
CCIT, VA, Scotts Addition
Full-time
  • Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years
  • No Sundays 37.5 hour work week
  • Bi-Weekly Pay Plus a Monthly Incentive Plan based on your individual performance
  • Over 3 weeks of paid time off accrued during the first year
  • Complimentary AAA Premier level membership

What we can offer you :

  • Convenient Store Hours : Monday - Friday, 8AM to 6PM, and Saturday, 8AM to 5PM
  • Competitive Compensation : Based on experience and location.
  • Medical, Dental, Vision, and Prescription Coverage : Take care of your health with our comprehensive benefits package.
  • Paid Holidays : Celebrate eight paid holidays throughout the year.
  • Generous Paid Time Off : Accrue over three weeks of paid time off during your first year.
  • Tuition Reimbursement : Invest in your future with our tuition reimbursement program.
  • 401(K) Plan : Save for your retirement with our company-matched 401(K) plan, up to 7%.

The primary duties of a Sr. Retail Sales Associate are :

  • Consistently up-sell / cross-sell AAA products including new memberships, credit cards, and insurance referrals
  • Plan domestic travel vacations (car rentals, hotels, vacation & tour packages, maps, tour books and, triptiks)
  • Answer incoming overflow calls for Roadside Assistance during high call volumes
  • Assist with DMV transactions, including but not limited to tag and title transactions, driver transcripts, and disabled parking placards.
  • Serve as backup to the cashiers

Minimum Qualifications :

  • Have a high school diploma / GED
  • Minimum of four (4) years of sales / customer service experience
  • Have effective communication skills both written and oral
  • Proficient computer skills including the ability to multitask in several websites and programs
  • Ability to read maps and geography knowledge a plus
  • Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment
  • Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and / or vendor specific screenings.

This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Ability to successfully complete all required training workshops provided for Title Service Agents.

AAA Club Alliance (ACA) is an equal opportunity employer.

14 hours ago
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