Customer Support Analyst II
VirtualVocationsWorcester, Massachusetts, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Analyst II - Automation.
Key Responsibilities
Serve as the primary contact for customers via phone, email, and web portal, addressing their inquiries and issues
Collaborate with team members and departments to develop effective solutions for customer problems
Utilize Salesforce to document customer interactions and contribute to the Customer Support Knowledge Base
Required Qualifications
BS / BA degree in computer systems or related fields, relevant technical certification, or over one year of experience in customer support for software or business applications
Ability to thrive in a fast-paced, collaborative environment
Professional demeanor and positive attitude
Self-directed with a proactive approach to improvement opportunities
Flexibility to work 8-hour shifts within specified Customer Care Center hours and participate in on-call rotations
serp_jobs.job_alerts.create_a_job
Customer Support Analyst • Worcester, Massachusetts, United States
Job_description.internal_linking.related_jobs
At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level.With ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Employer Industry : IT Consulting Services.Why consider this job opportunity : .Opportunity for career advancement and growth within the organization.
Excellent benefits including Medical, Dental, Visi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
This is a hybrid role with 3 days in the office .Unlock Your Career Potential : .ADP is hiring a Trust Client & Product Support Analyst.
We strive for every interaction to be driven by our .Insightf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Title : Desktop Support Analyst.We are seeking a customer-oriented, highly skilled, and experienced.IT team and provide onsite support and maintenance for desktop systems and software.This role ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Title : Desktop Support Analyst.We are seeking a customer-oriented, highly skilled, and experienced.IT team and provide onsite support and maintenance for desktop systems and software.This role ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days This is a hybrid role with 3 days in the office .Unlock Your Career Potential : .ADP is hiring a Trust Client & Product Support Analyst.
We strive for every interaction to be driven by our .Insightf...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
BCforward began as an IT business solutions and staffing firm.Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization.BCforward's headqua...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
Recovery Support Specialist II.Non Union Position -W60- Non Unit Professional.The Recovery Support Specialist II provides peer recovery support services to patients with substance use disorder (SUD...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Description : Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Repres...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Under direction of the department manager, provides technical assistance to customers and Werfen field personnel within a product line responsibility.
Troubleshoots, over the phone, answers a broad ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States.Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.
We are a worldwide leader in specia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This customer facing role provides a smooth and efficient onboarding experience to new and existing commercial customers in support of the goal of providing excellent customer service.This role pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level.With ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Under direction of the department manager, provides technical assistance to customers and Werfen field personnel within a product line responsibility.
Troubleshoots, over the phone, answers a broad ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
Business Solutions Analyst – SaaS Applications is responsible for evaluating, implementing, and enhancing Software-as-a-Service (SaaS) platforms to support key finance business functions.This role ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
The field of gene therapy is growing rapidly and Genezen is here to meet the exacting needs of our clients.We provide process development, produce GMP viral vectors, and provide cell transduction f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Who We Are True Fit is the retail industry's leading consumer experience platform.The company is led by an experienced team of executives and leaders from fashion, retail, ecommerce, and big data, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Application Support Analyst
Oxford InstrumentsConcord, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
WFM Application Support Analyst
Perfict GlobalLexington, MA, USserp_jobs.job_card.full_time
Client & Product Support II : Trust Team, Retirement Services - Urgently Hiring!
ADPSalem, NH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Support Associate III
TapestryMillbury, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Desktop Support Analyst
restor3dWilmington, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Desktop Support Analyst (Wilmington)
restor3dWilmington, MA, USserp_jobs.job_card.part_time
Client & Product Support II : Trust Team, Retirement Services - Now Hiring!
ADPSalem, NH, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Desktop Support
BCforwardBillerica, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Recovery Support Specialist II
UMass Med SchoolWorcester, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Support Representative
Fidelity InvestmentsNutting Lake, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Technical Support Specialist II : Hemostasis (Monday-Friday, 9 : 30 AM - 6 : 00 PM)
WerfenBedford, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Support Associate II
TapestryMillbury, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Support Analyst (Contractor)
ArdelyxWaltham, MA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Technical Support Specialist II : Hemostasis (Monday-Friday, Evening shift, 4PM-12AM)
WerfenBedford, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Cash Management Implementation Analyst I
BankTalent HQWestborough, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Support Engineer
Oxford InstrumentsConcord, MA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Technical Support Specialist II : Hemostasis, 2nd Shift, Remote (Sunday-Thursday evenings)
UNAVAILABLEBedford, MA, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Business Solutions Analyst - SaaS Applications
Northeastern UniversityLexington, MA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
QC Technical Services Analyst II / III
GenezenLexington, MA, USserp_jobs.job_card.full_time
Customer Support Engineer
True FitMA, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply