Senior Stakeholder Relationship Tax Consultant

Senior Stakeholder Relationship Tax Consultant

WHAT IS THE TAXPAYER SERVICES DIVISION?

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

A description of the business units can be found at :

Vacancies will be filled in the following specialty areas :

Taxpayer Services Customer Assistance, Relationship and Education (CARE), Stakeholder Partnerships, Education & Communication (SPEC), Area 2.

SPEC Mission Statement : Assist taxpayers in satisfying their tax responsibilities by building and maintaining partnerships with key stakeholders, seeking to create and share value by informing, educating, and communicating with our shared customers.

SPEC accomplishes the mission through establishing relationships with partners and volunteers through the Volunteer Income Tax Assistance (VITA) program.

VITA is an IRS-sponsored program that provides underserved communities with free tax filing assistance, using IRS-certified volunteers.

To learn more, check out the IRS.gov VITA site here :

Develops leveraged partnerships with state and local / community organizations, as well as state and local government entities, that serve targeted taxpayer populations.

Utilizes consultative sales skills to develop leveraged partnerships. Serves as the Relationship Manager for these partnerships and coalitions in order to ensure effective delivery of outreach, education and free tax preparation programs.

Communicates key program messages, supports partners with program delivery, and monitors compliance with program quality standards.

Develops, recommends and implements marketing plans, strategies for promotional / marketing programs, products and services including targeted key messages, information dissemination methods, and optimum communication vehicles.

Develops and recommends effective, research-driven marketing strategies for agency programs, products and messages. Independently exercises judgment and makes decisions in areas of uncertainty, interpreting and evaluating alternatives in an environment of continuing change and possible conflicting requirements.

• Working with leveraged partners, reviews and analyzes taxpayers' financial information to recommend alternatives for filing and payment of federal taxes.
• Independently reviews tax liability issues, reviews data, identifies and addresses potential tax issues; explores issues to determine nature, scope and direction of inquiries;

evaluates alternative courses of action to resolve issues / problems; develops marketing plans and products.

• Plans, prepares and conducts, or arranges for leveraged partners to conduct, a variety of innovative and customized seminars, speeches, workshops and feedback sessions that highlight IRS benefits, emerging issues, and new legislation to targeted audiences.
• Delivers objectives through a diverse portfolio of partners requiring customized marketing strategies to promote voluntary compliance.

Requirements

Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work;

part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month / year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement :

SPECIALIZED EXPERIENCE : GS-13 Level : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.

• Specialized experience for this position includes : Experience overseeing the development and dissemination of promotional products related to various matters;
• Experience with marketing principles and techniques to plan, coordinate and execute effective marketing plan and programs;
• Experience with evaluating promotional methods and media choices; Experience with consultative sales skills to develop leveraged partnerships;
• Experience applying analytical and evaluative methods such as analyzing demographic and statistical marketing data to shape program development;

Experience with written and oral communication to deliver presentations and written products.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent.

An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.

S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION : Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.

S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Subject to a 1-year probationary period (unless already completed).
• Have your salary sent to a financial institution of your choice by Direct Deposit / Electronic Funds Transfer.
• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
• This is a bargaining unit position.
• Tour of Duty : Day Shift - Start and stop times between 6 : 00 a.m. and 6 : 00 p.m.
• Alternative work schedule, staggered work hours or telework may be available.
• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

• Online Application - Questionnaire
• Education - See Education Section above
• Registration / License (if applicable) - active, current registration / license
• High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent);

OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

Please note that if you do not provide all required information, your application will be determined incomplete, and you will not be considered for this position.

How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11 : 59 p.

m. Eastern Time (ET) on 10 / 08 / 2024. We are available to assist you during business hours (normally 8 : 00 a.m. - 4 : 00 p.

m. ET, Monday - Friday).

To preview the Application Questionnaire, please click the following link :

• To begin the application process, click the "Apply Online" button.
• You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents.
• To complete , you must click the "Submit Application" button prior to 11 : 59 PM (ET) on 10 / 08 / 2024.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account.

You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status."

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