Commercial Roofing Service Manager -Dallas, TX

Job Description

Job Description

Service Manager

Reports to : President

Location : Dallas, TX- reports to the local office daily

Why Nations Roof?

At Nations Roof, we’re more than a roofing contractor—we’re a national partner with local expertise, serving clients in all 50 states. We deliver full-lifecycle solutions including repairs, replacements, maintenance, and emergency response. Our certified crews, 24 / 7 / 365 National Service Center, and industry-leading EMR of 0.48 set us apart.

As we continue to grow, we’re seeking a Service Manager to lead and scale our service operations, drive profitability, and build lasting client partnerships.

The Opportunity

As Service Manager, you will take ownership of the day-to-day operations of the service division, overseeing office staff, service representatives, and field roofing installers. You will be accountable for managing workflow, safety, estimating, and client service while also driving revenue growth, gross profit margin, and business expansion.

This role requires hands-on experience in commercial roofing service operations—estimating, proposals, project management, and warranty oversight—paired with proven leadership ability. You’ll balance tactical oversight of service crews with strategic responsibility for growing the division and strengthening client relationships.

What You’ll Do

Leadership & Team Development

• Manage service representatives who perform routine inspections and field roofing installers handling installations, maintenance, and repairs.
• Oversee hiring, onboarding, training, and performance reviews—including decisions on promotions, discipline, and terminations.
• Provide coaching, mentorship, and direction to ensure accountability, technical skill growth, and career development.
• Organize workflow, delegate workload, and set clear priorities to align team outcomes with company goals.
• Oversee scheduling and training of field service and sales representatives.

Operational Excellence

Service Delivery & Client Success

Continuous Improvement

What You Bring

Exceptional Benefits

If interested Apply Now or reach out to Nations Roof Recruiter, Maribel Ortiz directly. Requisition # 2248

Why This Role, Why Now?

This is your opportunity to take ownership of a service department with the resources of a national brand and the agility of a local provider. As Service Manager, you’ll lead service teams, drive operational efficiency, and expand client relationships—all while ensuring projects are delivered safely, profitably, and with the highest standards of quality.

If you’re a results-driven professional with commercial roofing service experience and a passion for leadership and client success, Nations Roof wants to hear from you.

The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.

NO RECRUITING AGENCIES.

All candidates must be authorized to work in the U.S.