Customer Service Specialist

VirtualVocations
Chattanooga, Tennessee, United States
Full-time

A company is looking for a Customer Service Specialist to provide quality support to patients regarding their accounts.Key ResponsibilitiesInvestigate and analyze patient inquiries and concernsCoordinate with facilities, payors, and collections agencies related to patient accountsDraft correspondence for patients, payors, and vendors as neededRequired QualificationsBilingual in both English and Spanish (orally and written)Experience in Revenue Cycle and Customer Service preferredStrong organizational skills with the ability to manage detailed informationProficient use of Microsoft Office applications (Word, Excel, Outlook)Ability to work independently with minimal supervision

4 hours ago
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