Clinical Services Manager

Join a collaborative, established company that takes pride in its culture and diversity as a key member. The Clinical Services Manager is responsible for overseeing the activities of the Clinical Services Team and Marketing Manager for Reprocessing.

This position will be at the forefront as part of the education and training departments of the company.

Responsibilities :

• Manages the Clinical Services Team and coordination of clinical webinars and training activities, approves travel itineraries.
• Summarizes monthly activities and provides a report to the Corporate Director of Marketing.
• Plans and manages Prima Vista Academy activities with Clinical Educator.
• Develops in-depth training materials (study guides, in-service materials, etc,) for sales agents and representatives.
• Works with Marketing Managers to coordinate training classes and in-field workshops.
• Provides coverage of surgical cases for evaluations or installation of new instrumentation.
• Ensures all equipment required for case evaluation is complete, in good working order and arrives in time at the facility.
• Provides in-service training to the OR and Central Sterile hospital staff.
• Meets with the surgeon prior to the case to answer any questions.
• Provides technical and clinical support during the case within company guidelines.
• Provides feedback to the territory sales agent, representative or distributor regarding the cases and the facility.
• Trains new sales agents, representatives and corporate partners.
• Gives presentations and demonstrations on anatomy, surgical techniques, and use of instrumentation and equipment.
• Supervises cadaver labs, including set-up, tear-down, and cleaning of equipment and facility, if required.
• Accompanies new sales agents, representatives and distributors into the field to observe surgery.
• Develops training materials as needed.
• Ensures all equipment required for case evaluation is complete, in good working order and arrives in time at the facility.
• Ensures the OR and Central Sterile hospital staff are trained on any new equipment.
• Oversees the Reprocessing portfolio and manages the Reprocessing Marketing Creation of Marketing Material (brochures, website updates, social media, Podcasts, webinars etc.).

Requirements :

• Bachelor’s degree in nursing, Business or other healthcare-related fields required.
• Marketing background preferred
• Minimum three years of experience in a similar clinical role
• Extensive experience in operating rooms and with OR protocols
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with employees and customers.
• Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
• Ability to work weekends (approximately 10-15 Saturdays and / or Sundays per year).
• Proficient PC skills and familiarity with all MS Office suite products
• Experience with and understanding of cross-cultural differences and the ability to work within this environment is crucial for successful employment.
• 30-50% travel required (local and overnight stays) to conventions, major meetings, key physicians / customer or for additional training.

Compensation : $115,000-125,000 base plus 20% target bonus

Years of Experience : 3+

Degree : BA / BS

Location : Remote - MST

This job description is not exhaustive and may have been condensed for online or mobile viewing. It does not encompass all duties, responsibilities, or aspects of the job, and is subject to amendments at the sole discretion of the Employer.

Employees may also perform other related duties as negotiated to meet the organization’s ongoing needs.

Legacy MedSearch was named to the 2019-2024 Forbes list of Best Recruiting Firms in America.