Body Shop Estimator In Training (EIT)/Customer Service

Serra Traverse City
Traverse City, MI, USA
$35K-$45K a year
Full-time
Quick Apply

A Body Shop Estimator at Serra is someone who assists a customer through the process of returning their vehicle to pre-accident condition.

Compensation for this position is $35,000-$45,000+ per year depending upon experience. The Serra Body Shop is open 5 days a week. No weekends.

Must Love Cars

  • Ability to pass State License for Auto Body Repair
  • Background in either Automotive Mechanical or Body
  • Passion for learning
  • This position evaluates the vehicle damage and plans out necessary repairs

Must Love People

  • We are here to solve problems for people who need us
  • As an EIT, it's your job to make it easy to get the repairs done
  • Helping people feel comfortable throughout the process
  • From the time a customer meets us for the first time to the time they pickup, you are there to serve.

In addition to estimating, the full-time EIT will be cross-trained for the front desk, parts and limited project management functions.

Front desk tasks might include :

  • Opening Repair orders
  • Building Files
  • Ordering Supplies
  • Closing Repair Orders
  • Purchase Order admin
  • Daily Order PO's and finalizing
  • Daily Deposit
  • Answering phones
  • Document File processing
  • Appointment Book / Scheduling
  • Insurance processes, uploading, payments

Project Manager Tech tasks might include :

  • Dispatching
  • Logging tech time
  • Updating Scoreboard
  • Quality Checking Vehicles

Our Commitment to You

  • Excellent Compensation
  • Paid Training, Paid Vacation
  • Safe Working Environment
  • Personal and Professional Growth Opportunities
  • Medical, Dental, Vision benefits and Life Insurance
  • 401(k) Retirement Savings Plan

Serra is an Equal Opportunity Employer.

30+ days ago
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