NA Head of Employee Relations

About Northern Trust :

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role / Department : NA Head of Employee Relations / Employee Relations

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Responsible for overseeing the North America Employee Relations function, including managing staff workflow; conducting complex and sensitive investigations;

and providing global coordination on cross region efforts.

The key responsibilities of the role include :

Investigating employee relations matters, including under the direction of Legal when necessary; overseeing the North America employee relations portfolio, inclusive of any consequence management outcomes;

and global coordination of reporting metrics and global employee relations initiatives with other regional leads.

Serving as a resource / expert on employee relations as it relates to interpreting company and business unit policies, recommending discipline (for violations of policy), advising on involuntary terminations, and coordinating safety and security related matters.

Consults with management, HR, HR Compliance Officer, Legal and Employee Services regarding same.

• Hiring, training, assigning and coordinating the workflow and output of the team; developing periodic goals and priorities, monitoring all activities and ensuring timely and accurate completion of the work.
• Reinforcing adherence to workplace policies and compliance with all relevant federal, state and local employment laws and regulations.
• Identifying specific business unit employee relations needs. Work with appropriate HR and / or business unit Management to plan develop and implement solutions.
• Facilitating improvements in policies, practices, and procedures based on learnings from investigations and from research of industry best practices.
• Independently operating; and acquiring / demonstrating in-depth knowledge of business unit / function.
• Carrying out activities that are large in scope, cross-functional, require collaboration and significant coordination.

Skills / Qualifications :

• 10 or more years of experience. Is a technical expert with in-depth knowledge in area of Employee Relations.
• Demonstrated in depth knowledge of corporate human resources policies and procedures and applicable human resources laws and regulations (e.g., EEO, ADA, etc.).
• Demonstrated ability to work with internal legal counsel.
• Demonstrated ability to investigate complex and sensitive employee relations matters.
• Top notch organizational skills
• Strong reporting writing skills.
• Demonstrated ability to collaborate and influence senior management.
• Knowledge of the attorney-client privilege and what must be done to preserve the privilege in investigations, etc.
• Previous supervisory experience.
• Ability to identify, analyze / evaluate, and resolve ER issues and provide consultation to management.
• Listening, negotiation, and analytical skills are necessary to counsel and coach managers and employees.
• Knowledge of business unit strategies, processes and practices in order to identify ER and HR needs.
• A College or University degree and / or relevant proven work experience in human resources with managerial experience.

Working Model : Hybrid (#LI-Hybrid)

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Working with Us :

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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