Systems Technician - TS/SCI w/Poly

General Dynamics Information Technology
Annapolis Junction, Maryland, United States of America
Full-time

Systems Technician III

Transform technology into opportunity as a Systems Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most.

At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Technician III you will help ensure today is safe and tomorrow is smarter.

Our work depends on Systems Technician III joining our team.

HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT

Resolves technical requests from self-service tickets in support of internal and / or outside customers.

Creates, deletes and modify customer accounts.

Maintains and updates records and tracking databases.

Alerts management to recurring problems and patterns.

Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.

Must be able to multi-task and possess good communication and customer service skills.

WHAT YOU’LL NEED TO SUCCEED :

Education : Associates of Arts / Associates of Science

Required Experience : 3+ years of related experience

Required Technical Skills : Windows, Microsoft Office (Outlook, Word, Excel), Data Entry

Security Clearance Level : TS / SCI w / Poly

Preferred Skills : Ticketing System, Active Directory, Customer Service

Location : On Site

Certification : Security+, A+ or Net+

Shift : M-F Day Shift

GDIT IS YOUR PLACE : K with company match

K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

GREENWAY

ITPolyMD

30+ days ago
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