Assistant Residential Property Manager

The Assistant Residential Property Manager will support the Property Manager in all aspects of managing residential properties.

This role is crucial in ensuring properties are well-maintained, tenants are satisfied, and operations run smoothly.

Daily Tasks :

• Tenant Relations : Respond to tenant inquiries and requests promptly, addressing any issues or concerns to ensure tenant satisfaction.
• Maintenance Coordination : Oversee and coordinate property maintenance and repairs using PropertyMeld, ensuring timely and effective resolution of maintenance issues.
• Leasing : Assist with the leasing process, including showing properties, processing applications, and preparing lease agreements.
• Financial Management : Handle rent collections
• Property Inspections : Conduct regular property inspections to ensure compliance with safety standards and identify any needed repairs or improvements.
• Administrative Duties : Maintain accurate records, manage property files, and handle correspondence related to property management.
• Team Leadership : Provide guidance and support to team members, fostering a collaborative and productive work environment.

Compensation : $16 - $20 hourly

$16 - $20 hourly

Responsibilities : Tenant Relations :

Tenant Relations :

• Respond promptly to tenant inquiries and requests, providing excellent customer service.
• Address and resolve tenant issues and complaints in a timely manner.
• Facilitate positive tenant interactions to maintain high levels of tenant satisfaction.

Maintenance Coordination :

• Oversee and coordinate property maintenance and repairs using PropertyMeld.
• Schedule and follow up on work orders to ensure timely and effective resolution of maintenance issues.
• Conduct regular property inspections to identify and address maintenance needs.

Leasing and Tenant Management :

• Assist with the leasing process, including showing properties to prospective tenants.
• Process rental applications, conduct background checks, and prepare lease agreements.
• Manage lease renewals and coordinate tenant move-ins and move-outs.

Financial Management :

• Handle rent collections
• Assist in preparing and managing property budgets.

Administrative Duties :

• Maintain accurate and organized property files and records.
• Manage correspondence related to property management, including emails, letters, and notices.
• Utilize property management software, such as AppFolio, to track and manage property data.

Team Leadership :

• Provide guidance and support to team members, fostering a collaborative and productive work environment.
• Assist in training and onboarding new team members.
• Lead by example, demonstrating a strong work ethic and commitment to company values.

Customer Service :

• Ensure a high level of customer service is provided to both tenants and property owners.
• Communicate effectively with tenants and owners to address their needs and concerns.
• Develop and implement procedures to enhance customer satisfaction.

Regulatory Compliance :

• Ensure compliance with all local, state, and federal regulations related to property management.
• Stay updated on industry trends
• Assist in implementing and enforcing company policies and procedures.

Qualifications :

• 2+ years of experience in property management
• Knowledge of Fair Housing laws and regulations
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in property management software Competencies :
• Attention to detail
• Problem-solving skills
• Ability to work independently and in a team
• Customer service orientation
• Conflict resolution skills
• Prior Experience using PropertyMeld and AppFolio is a plus!
• Licensed Real Estate Agent is a plus!

About Company

Why Choose Oz Realty? At Oz Realty, we value our team members and provide a supportive, collaborative work environment. As the top-rated property management company in Toledo, OH, we offer competitive compensation, growth opportunities, and a chance to make a meaningful impact in the lives of our residents.

What You Can Expect : Dynamic Work Environment : Each day brings new challenges and opportunities, making the role varied and engaging.

Professional Growth : Opportunities for learning and career advancement as the company expands. Collaborative Culture : Work in a supportive and team-oriented environment that values creativity and input from all team members.

Non-Corporate Atmosphere : Enjoy a relaxed and fun workplace that promotes a healthy work-life balance.

If you are passionate about property management, maintenance coordination, and delivering exceptional service, we'd love to hear from you! Apply today and be part of a team dedicated to excellence